» Published on Mon, 22 Apr 2024 07:04:00 +0000

• Resolved

  Incident resolved

  Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and SimCheck may have found a delay in Similarity Report generation.

  We are pleased to inform that the service has been restored.

  The incident occurred between the following times:

  BST: April 22, 06:20 - April 23, 19:45

  » Updated Wed, 24 Apr 2024 08:42:00 +0000

• Update

  A fix has been implemented, and TurnItIn is monitoring the results.

  There may be delays in report generation while we work through a backlog caused by the incident.

  » Updated Tue, 23 Apr 2024 07:37:00 +0000

• Update

  We are aware of an issue with TurnItIn that could cause slow generation of Similarity Reports. This does not appear to be impacting on submissions. We are continuing to monitor this issue."

  » Updated Mon, 22 Apr 2024 09:09:00 +0000

• Investigating

  Turnitin, Turnitin UK, iThenticate, Crossref, and users accessing Turnitin via an integration are currently experiencing an unexpected service incident. Users accessing Turnitin Similarity, Originality, Simcheck in the Americas may also be affected.

  During this time, you may experience slowness in Similarity Report generation

  » Updated Mon, 22 Apr 2024 07:04:00 +0000