University of Derby

Service Status

Systems are currently experiencing a major outage.

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Event History

March 2024

PeopleSoft System Maintenance

» View Event Details | Created Thu, 28 Mar 2024 16:00:00 +0000

In Progress PeopleSoft System Maintenance: from 4pm on 28/03/24 until 9am on 03/04/24. The University of Derby's Student Record System (Oracle/PeopleSoft) will be unavailable due to essential maintenance. During this time the following facilities will be unavailable: Online Application and Online Enrolment Systems Unicard printing In UDo Tiles: Documents | Grades | Profile | Student Record | Unicard Your personal information Forms held on student records Access to submit RACs Access to make payments
Posted: Thu, 28 Mar 2024 16:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Mon, 25 Mar 2024 18:30:00 +0000

Scheduled MyHub will be unavailable on Monday 25 March between 6:30pm and 10:30pm.
Posted: Mon, 25 Mar 2024 18:30:00 +0000

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 26 Mar 2024 19:00:00 +0000

Scheduled Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 26 March and 7am on Wednesday 27 March.
Posted: Tue, 26 Mar 2024 19:00:00 +0000

Anthology Ally - Scheduled Maintenance

» View Event Details | Created Sat, 16 Mar 2024 07:00:00 +0000

Scheduled Upcoming scheduled maintenance notice [Vendor] As a follow-up to our last maintenance window, we will continue performing some planned maintenance to apply additional upgrades to our databases in United States (US) and Europe (EU) regions. Ally and its components will be available during this window, however, users may experience some delays in processing during this period. Start time Mar 16, 03:00 EDT [07:00 GMT] Estimated duration 8 hours
Posted: Sat, 16 Mar 2024 07:00:00 +0000

Blackboard: Learn Data is Not Updated in Illuminate

» View Event Details | Created Wed, 06 Mar 2024 14:30:00 +0000

Investigating Learn Data is Not Updated in Illuminate New incident: Investigating We have identified an intermittent issue affecting several clients across all regions where data from Learn is not being updated. For affected clients, this will impact the data available in Illuminate Developer, Illuminate Reporting, and Course Reports in Original Course View in Learn. Our development team is actively investigating. https://status.blackboard.com/incidents/bmwdqwfkxrtc
Posted: Wed, 06 Mar 2024 14:30:00 +0000

Collaborate Version 24.04 Release

» View Event Details | Created Thu, 14 Mar 2024 00:00:00 +0000

Scheduled We are pleased to announce the upcoming release of Collaborate version 24.04. We are continually evolving to improve the teaching and learning experience. For a complete list of updates and additional details, please review our Collaborate v24.04 Release Notes. When will the update take place? All clients will be upgraded on Thursday, March 14, 2024: Asia Pacific (AWS Sydney: ap-southeast-2): Thursday, March 14, 2024, from 1:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Thursday, March 14, 2024, 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours Canada (AWS Montreal: ca-central-1): Thursday, March 14, 2024, from 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours to Thursday, March 14, 2024, 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours Europe (AWS Ireland: eu-west-1): Thursday, March 14, 2024, from 12:00 Midnight UTC/GMT to Thursday, March 14, 2024, 4:00 AM UTC/GMT US (AWS Virginia: us-east-1): Thursday, March 14, 2024, from 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours to Thursday, March 14, 2024, 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours Please note: We will try to minimize downtime and do not plan on using these entire maintenance windows. However, we will use these entire maintenance windows if necessary. Collaborate clients will experience intermittent availability during these maintenance windows. How will users access this release? Users will automatically have access to Collaborate v24.04 after the update. What supporting resources are available? To help you with the transition, new documentation, and knowledge base articles will be published on the day of the release. Release Notes Known Issues List (Available March 14, 2024) Collaborate Release Schedule
Posted: Thu, 14 Mar 2024 00:00:00 +0000

Collaborate (CA) Impacting Maintenance

» View Event Details | Created Thu, 14 Mar 2024 04:00:00 +0000

Scheduled Upcoming scheduled maintenance notice: The Collaborate v24.04 release will be deployed to the Canada region (https://ca.bbcollab.com), hosted in AWS (Canada - Montreal): ca-central-1. Start Time: Thursday, March 14, 2024, 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours End Time: Thursday, March 14, 2024, 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/collaborate?language=en_US&articlenumber=kA0PE0000000HX70AM&callchild=true&isload=true Please visit the release notes page: https://www.class.com/support/collaborate/release-notes Start time Mar 14, 02:00 EDT Estimated duration 4 hours
Posted: Thu, 14 Mar 2024 04:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Sat, 23 Mar 2024 00:00:00 +0000

Scheduled MyHub will be unavailable on Saturday 23 March between 12am and 12pm.
Posted: Sat, 23 Mar 2024 00:00:00 +0000

Library Environment scheduled maintenance - Saturday, 2024-March-02 23:00 UTC

» View Event Details | Created Sat, 02 Mar 2024 23:00:00 +0000

Scheduled Note from Supplier: At Ex Libris, we’re always working to enhance the functionality and security of our products. Please be advised that we will be performing the March release on your Production environment. Access to your environment may be temporarily unavailable during this time. Estimated Start time: Saturday, 2024-March-02 23:00 UTC Estimated End time: Sunday, 2024-March-03 00:00 UTC https://status.exlibrisgroup.com/system_status
Posted: Sat, 02 Mar 2024 23:00:00 +0000

TurnitinUK Scheduled Maintenance

» View Event Details | Created Sat, 16 Mar 2024 14:00:00 +0000

Investigating TurnitinUK will have a scheduled system maintenance March 16 14:00 – 18:00 GMT (for local time zone please click: Time zone converter). Due to the maintenance, Turnitin may have disruptions in service between those times.
Posted: Sat, 16 Mar 2024 14:00:00 +0000

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 12 Mar 2024 19:00:00 +0000

Scheduled Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 12 March and 7am on Wednesday 13 March.
Posted: Tue, 05 Mar 2024 19:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Fri, 08 Mar 2024 17:30:00 +0000

Scheduled MyHub will be unavailable from 6:30pm on Friday 8 March to 1pm on Saturday 9 March.
Posted: Fri, 08 Mar 2024 17:30:00 +0000

MyHub System Maintenance

» View Event Details | Created Mon, 04 Mar 2024 18:30:00 +0000

Scheduled MyHub will be unavailable on Monday 4 March between 6:30pm and 11pm.
Posted: Mon, 04 Mar 2024 18:30:00 +0000

Blackboard Course Resources Monthly Release: v3900.86.0

» View Event Details | Created Thu, 07 Mar 2024 00:00:00 +0000

Scheduled As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.86.0 on 7 March 2024. Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.
Posted: Thu, 07 Mar 2024 00:00:00 +0000

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