University of Derby

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Event History

January 2024

https://research.derby.ac.uk/ is currently unavailable.

» View Event Details | Created Wed, 31 Jan 2024 13:00:00 +0000

Resolved Service has been restored.
Posted: Wed, 31 Jan 2024 13:55:00 +0000

Panopto: Vendor Incident notification

» View Event Details | Created Mon, 29 Jan 2024 09:31:00 +0000

Update Current Status: Degraded Performance Affected Infrastructure Components: Video playback Locations: North America (NA), Europe (EU), Asia-Pacific (AP), Canada (CA), Australia (AU) Update: The Panopto Clouds are experiencing a slight increase in viewing error rates. Approximately .26% of video views are impacted. Videos with multiple occurrences of the same clip are not viewable. The source of the increased error rates has been identified. Our team is planning to deploy the fix after business hours today, Wednesday, 1/31. We’re sorry for any inconvenience this issue may have caused. Our next update will be at 9 am PST, Wednesday, 1/31
Posted: Wed, 31 Jan 2024 10:14:00 +0000

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 23 Jan 2024 19:00:00 +0000

Scheduled Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 23 January and 7am on Wednesday 24 January.
Posted: Tue, 23 Jan 2024 19:00:00 +0000

PeopleSoft maintenance

» View Event Details | Created Tue, 30 Jan 2024 07:00:00 +0000

Scheduled PeopleSoft System Maintenance: Tuesday 30th January , 7am – 9am The University of Derby's Student Record System (Oracle/PeopleSoft) will be unavailable due to essential maintenance. During this time the following facilities will be unavailable: Online Application and Online Enrolment Systems Unicard printing In UDo Tiles: Documents | Grades | Profile | Student Record | Unicard Your personal information Forms held on student records Access to submit RACs Access to make payments
Posted: Tue, 30 Jan 2024 07:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Sat, 20 Jan 2024 00:00:00 +0000

Scheduled MyHub will be unavailable on Saturday 20 January between 12am and 12pm.
Posted: Sat, 20 Jan 2024 00:00:00 +0000

Haplo Research Manager - Downtime

» View Event Details | Created Wed, 17 Jan 2024 10:38:00 +0000

Update Issue resolved. Service has been resumed
Posted: Wed, 17 Jan 2024 14:51:00 +0000

MyHub System Maintenance

» View Event Details | Created Fri, 12 Jan 2024 18:00:00 +0000

Scheduled MyHub will be unavailable on Friday 12 January between 6pm and 11pm.
Posted: Fri, 12 Jan 2024 18:00:00 +0000

Primo library catalogue maintenance

» View Event Details | Created Sat, 13 Jan 2024 23:00:00 +0000

Scheduled Primo library catalogue maintenance Jan 13th 11pm to Jan 14th 5am. Access to library catalogue might be affected.
Posted: Sat, 13 Jan 2024 23:00:00 +0000

Turnitin Scheduled Maintenance January 27, 2024

» View Event Details | Created Sat, 27 Jan 2024 16:30:00 +0000

Scheduled Upcoming scheduled maintenance notice Turnitin will take a 4 hour maintenance window on January 27 08:30 – 12:30 PST, January 27 16:30 – 20:30 GMT, January 28 03:30 – 07:30 AEDT [go to http://tinyurl.com/2dn4pkat for local time] with the following services being impacted during these times: Originality (including all Integrations) SimCheck (including Integrations) Similarity (including Integrations) Turnitin Core API (including Integrations) Crossref Similarity Check Draft Coach Gradescope Authorship Canvas Plagiarism Framework Integrations through LTI 1.3 Roster Sync through Turnitin.com Feedback Studio for iOS We regret any inconvenience this may cause. Start time Jan 27, 08:30 PST Estimated duration 4 hours Components affected Americas (US environment) - Turnitin ... Americas (US environment) - Paper Sub... Americas (US environment) - Report Pr... Americas (US environment) - API Europe (EU environment) - Turnitin Lo... ...and 17 more components.
Posted: Sat, 27 Jan 2024 16:30:00 +0000

Collaborate (CA) Impacting Maintenance

» View Event Details | Created Thu, 11 Jan 2024 00:00:00 +0000

Scheduled [VENDOR INFORMATION] We are pleased to announce the upcoming release of Collaborate version 23.22. We are continually evolving to improve the teaching and learning experience. For a complete list of updates and additional details, please review our Collaborate v23.22 Release Notes. When will the update take place? All clients will be upgraded on Thursday, January 11, 2024: Asia Pacific (AWS Sydney: ap-southeast-2): Thursday, January 11, 2024, from 1:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Thursday, January 11, 2024, 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours Canada (AWS Montreal: ca-central-1): Thursday, January 11, 2024, from 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours to Thursday, January 11, 2024, 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours Europe (AWS Ireland: eu-west-1): Thursday, January 11, 2024, from 12:00 Midnight UTC/GMT to Thursday, January 11, 2024, 4:00 AM UTC/GMT US (AWS Virginia: us-east-1): Thursday, January 11, 2024, from 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours to Thursday, January 11, 2024, 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours Please note: We will try to minimize downtime and do not plan on using these entire maintenance windows. However, we will use these entire maintenance windows if necessary. Collaborate clients will experience intermittent availability during these maintenance windows. How will users access this release? Users will automatically have access to Collaborate v23.22 after the update. What supporting resources are available? To help you with the transition, new documentation, and knowledge base articles will be published on the day of the release. Release Notes Known Issues List (Available January 11, 2024) Collaborate Release Schedule
Posted: Thu, 11 Jan 2024 00:00:00 +0000

MySQL Maintenance

» View Event Details | Created Wed, 10 Jan 2024 16:00:00 +0000

Update Scheduled maintenance to update MySQL for all customers that are on our Google Cloud and Microsoft Azure Infrastructure. January 10th - 4PM-10PM Central. We expect that the maintenance may result in up to a 15 minute interruption of service to your sites during the MySQL restart
Posted: Thu, 04 Jan 2024 11:22:00 +0000

PaperCut Printing Upgrade

» View Event Details | Created Thu, 04 Jan 2024 07:56:00 +0000

Resolved The upgrade process has now been completed and printing services should be operational again.
Posted: Thu, 04 Jan 2024 09:00:00 +0000

Library catalogue maintenance

» View Event Details | Created Sat, 06 Jan 2024 23:00:00 +0000

Scheduled Access to library catalogue could be affected by maintenance. Click to see the details on the Ex libris Status Page. https://status.exlibrisgroup.com/system_status
Posted: Sat, 06 Jan 2024 23:00:00 +0000

Panopto maintenance

» View Event Details | Created Thu, 04 Jan 2024 17:00:00 +0000

Scheduled Panopto maintenance on 4th January. Access to Panopto might be affected.
Posted: Thu, 04 Jan 2024 17:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Tue, 02 Jan 2024 18:30:00 +0000

Scheduled MyHub will be unavailable on Tuesday 2 January between 6:30pm and 11pm.
Posted: Tue, 02 Jan 2024 18:30:00 +0000

Blackboard Course Resources Monthly Release: v3900.82.0

» View Event Details | Created Thu, 04 Jan 2024 00:00:00 +0000

Resolved Maintenance complete Most upgrades are now complete. We are continuing to work through those that did not succeed.
Posted: Fri, 12 Jan 2024 14:02:00 +0000

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