University of Derby

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Staff might experience issue when view timetables in CMISGo

» Published on Fri, 05 Sep 2025 11:00:00 +0000

  • Resolved

    We’re pleased to confirm that the issue affecting timetable views for staff users in CMISGo has now been resolved. The service is fully operational, and users should be able to access timetable data as normal.

    We sincerely apologise for any inconvenience caused during the disruption and appreciate your patience while we worked to restore the service.

    If you experience any further issues or have concerns, please report them to the IT Service Centre by raising a ticket via the form so we can investigate promptly.

    » Updated Tue, 09 Sep 2025 10:30:00 +0000
  • Update

    We are continuing to investigate the issue affecting timetable views for staff users in CMISGo. In the meantime, if you need to access timetable information for sessions scheduled next week, this data is also available via the Attendance Monitoring system (TDS), where you can view session locations.

    We sincerely apologise for any inconvenience caused during this service disruption and appreciate your patience while we work to resolve the issue.

    » Updated Fri, 05 Sep 2025 16:00:00 +0000
  • Investigating

    We are currently experiencing technical difficulties with CMISGo. Some staff may encounter issues when searching for timetables. Our team is actively working to resolve the problem as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience.

    » Updated Fri, 05 Sep 2025 11:00:00 +0000

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