Turnitin Incident - Unexpected Service Incident - 27 March 2023
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| Created Mon, 27 Mar 2023 08:27:00 +0000
VENDOR UPDATE: Incident resolved
We’ve fixed it!
Due to an unexpected service incident, users in the Americas may have experienced slower Similarity Report generation times in Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check, when submitting Microsoft PowerPoint files. We are pleased to advise that the service has been restored.
The incident occurred between the following times:
PDT: March 26th 17:50 - March 26th 02:53
GMT: March 27th 00:50 - March 27th 09:53
AEDT: March 27th 11:50 - March 27th 20:53
We regret any inconvenience this may have caused if you were impacted by today’s incident.
Posted: Mon, 27 Mar 2023 09:27:00 +0000
New incident: Identified
Due to an unexpected service incident, users of the following products Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check, may be experiencing slower Similarity Report generation times when submitting Microsoft Powerpoint files.
During this time, users may find that submissions are slower to generate a Similarity Report.
Posted: Mon, 27 Mar 2023 08:27:00 +0000