University of Derby

Service Status

All Systems are Online

Upcoming Events

Next 30 Days

Friday, October 2nd 2026

Ph.D Manager and Ethics Monitor Scheduled Maintenance

» Fri, 02 Oct 2026 06:00:00 +0000

Scheduled

Cayuse will be performing scheduled Production maintenance which will impact the Graduate Education Manager (Ph.D Manager) and Ethics Monitor applications. During the maintenance window, these applications will experience a brief interruption as the maintenance is performed. Please see below for the corresponding timeframes:

APAC: Thursday, October 1st @ 6:00am AEST UK: Friday, October 2nd @ 6:00am BST​​​​​​ There is an expected period of downtime that will last around 10 minutes. If users encounter login issues during the maintenance window, please have them wait a few minutes and try again.


Posted: Fri, 02 Oct 2026 06:00:00 +0000

Saturday, October 3rd 2026

Alma, Primo, Leganto, Rialto and Rapido Scheduled Maintenance

» Sat, 03 Oct 2026 23:00:00 +0000

Scheduled

As part of their ongoing activity towards improving our system environment, ExLibris/Clarivate will be performing maintenance on our production environments. The updates are planned for: Estimated Start time: 23:00pm on Saturday 3 October 2026 Estimated End time: 00:59am on Sunday 4 October 2026 Maintenance Impact: Access to the affected systems may be temporarily unavailable during the time of the update. We apologise for any inconvenience this may cause.


Posted: Sat, 03 Oct 2026 23:00:00 +0000

Saturday, October 24th 2026

MyHub System Maintenance

» Sat, 24 Oct 2026 00:00:00 +0000

Scheduled

MyHub will be unavailable between 12am and 12pm on Saturday 24th October.


Posted: Sat, 24 Oct 2026 00:00:00 +0000

Recent Events

Last 7 Days

Wednesday, September 30th 2026

There are no reported events.

Tuesday, September 29th 2026

There are no reported events.

Monday, September 28th 2026

There are no reported events.

Sunday, September 27th 2026

There are no reported events.

Saturday, September 26th 2026

There are no reported events.

Friday, September 25th 2026

AnyConnect VPN - Notice of planned downtime Friday 25th September

» View Event Details | Created Fri, 25 Sep 2026 14:00:00 +0000

Scheduled

On Friday 25th September 2026 between the hours of 2pm and 3pm the AnyConnect VPN service is undergoing planned maintenance to enhance security.

If you are connected to the university network via AnyConnect VPN during this time you may be disconnected. Please ensure work relying on this connection is regularly saved to prevent data loss.


Posted: Fri, 25 Sep 2026 14:00:00 +0000

Blackboard Integration Failure

» View Event Details | Created Fri, 25 Sep 2026 08:03:00 +0000

Resolved

This issue has now been resolved


Posted: Mon, 28 Sep 2026 08:00:00 +0000

Investigating

Affects new students getting their Blackboard account created and modules attached, they will receive the following error:

Course Resources is currently unable to log into your account using single sign-on. Please contact the IT Service Centre for assistance.


Posted: Fri, 25 Sep 2026 08:03:00 +0000

Thursday, September 24th 2026

There are no reported events.

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