Issue affecting a number of services
Update
Services that were experiencing issues this morning should now be coming back online. Digital Solutions & Services are continuing to monitor services.
Investigating
Digital Solutions & Services are currently aware of issues accessing a number of services. We are actively investigating the cause of this outage and will provide an update as soon as possible.
»
Scheduled
As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.54.0 on 1st December 2022
Each monthly release contains new features or feature enhancements, as well as maintenance items.
No disruption to service is expected.
»
Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 6 December and 7am on Wednesday 7 December.
»
Update
Collaborate (CA) Impacting Maintenance Upcoming scheduled maintenance notice The Collaborate v22.22 release will be deployed to the Canada region (https://ca.bbcollab.com), hosted in AWS (Canada - Montreal): ca-central-1.
Start Time: Thursday, December 8, 2022 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours
End Time: Thursday, December 8, 2022 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours
Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://cas5-0-urlprotect.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fsupport.class.com%2fs%2farticle%2fCollaborate%2dVersion%2d22%2d22%2dRelease&umid=55fac193-777a-4b06-90a1-610a64f34936&auth=0461378670d24c9f6f21b254e6de00fe466779b9-4af9890b2e95eb892c7447c99dcd92c5ba785ab0
Please read https://cas5-0-urlprotect.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fsupport.class.com%2fs%2farticle%2fCollab%2dCloudflare%2dCDN%2dupdate&umid=55fac193-777a-4b06-90a1-610a64f34936&auth=0461378670d24c9f6f21b254e6de00fe466779b9-d0db844a54e0c0e0fda87f354ecbccdfeca136ac for details on what actions might be necessary to your network configuration in preparation for this change.
Please visit the release notes page: https://cas5-0-urlprotect.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.class.com%2fsupport%2fcollaborate%2frelease%2dnotes&umid=55fac193-777a-4b06-90a1-610a64f34936&auth=0461378670d24c9f6f21b254e6de00fe466779b9-9fee9d666fa0d8c09505d08e9355cbf5711b0da1 Start time Dec 8, 02:00 EST Estimated duration 4 hours Components affected Collaborate - Collaborate (Canada) View full scheduled maintenance details
Scheduled
Blackboard will be deploying their Collaborate Ultra v22.22 release to Canada (AWS Montreal) Exact times to be released approximately 2 weeks before the release to production date. 4 hr window normally given for maintenance.