University of Derby

Service Status

All Systems are Online

Upcoming Events

Next 30 Days

Monday, May 17th 2021

PebblePad Release 2021.2

» Mon, 17 May 2021 06:00:00 +0000

Scheduled

Vendor scheduled update.


Posted: Wed, 12 May 2021 14:16:00 +0000

Thursday, June 10th 2021

Collaborate Ultra Scheduled Maintenance

» Thu, 10 Jun 2021 07:00:00 +0000

Scheduled

Blackboard will be deploying their Collaborate Ultra v21.10 release to Canada (AWS Montreal) Exact times to be released approximately 2 weeks before the release to production date. 4 hr window normally given for maintenance changes.


Posted: Thu, 10 Jun 2021 07:00:00 +0000

Recent Events

Last 7 Days

Thursday, May 13th 2021

Collaborate Ultra v21.08 release

» View Event Details | Created Thu, 13 May 2021 07:00:00 +0000

Scheduled

Blackboard will be deploying Collaborate Ultra v21.08 release to Canada (AWS Montreal)

Start Time: Thursday, May 13, 2021 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

End Time: Thursday, May 13, 2021 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

Collaborate Ultra customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://blackboard.secure.force.com/apex/publickbarticleview?id=kAE5Y000000kABBWA2&homepage=true


Posted: Thu, 13 May 2021 07:00:00 +0000

Wednesday, May 12th 2021

Collaborate Ultra Scheduled Maintenance

» View Event Details | Created Wed, 12 May 2021 16:05:00 +0000

Scheduled

Blackboard will be deploying their Collaborate Ultra v21.14 release to Canada (AWS Montreal) Exact times to be released approximately 2 weeks before the release to production date. 4 hr window normally given for maintenance changes.


Posted: Wed, 12 May 2021 16:05:00 +0000

Tuesday, May 11th 2021

Panopto - Degraded Performance

» View Event Details | Created Tue, 11 May 2021 09:28:00 +0000

Resolved

Current Status: Operational

Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU)

Update: The Panopto EU Cloud has been stable and metrics have remained normal since our last update.


Posted: Tue, 11 May 2021 12:23:00 +0000

Investigating

Incident Update Panopto Cloud Operations Status

Current Status: Degraded Performance

Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU)

Update: The Panopto EU Cloud is continuing to experience a performance degradation in general website usage.

Our engineering team is actively investigating this issue with urgent priority. Please bear with us while we continue to investigate the cause.


Posted: Tue, 11 May 2021 09:28:00 +0000

Monday, May 10th 2021

There are no reported events.

Sunday, May 9th 2021

There are no reported events.

Saturday, May 8th 2021

There are no reported events.

Friday, May 7th 2021

There are no reported events.

Overview

University Website
Good Service
Course Resources
Good Service
Collaborate
Good Service
UDo
Good Service
AppsAnywhere
Good Service
TurnItIn
Good Service
Panopto
Good Service
Prism Library Catalogue
Good Service
RMS Accomodation
Good Service
Shibboleth
Good Service
Cognos
Good Service
Staff iD
Good Service

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