University of Derby

Service Status

All Systems are Online

Inbound Email

Resolved

The issue affecting inbound email has now been resolved by Microsoft.


Posted: Thu, 20 Mar 2025 22:00:00 +0000

In Progress

Inbound email delivery is currently not working. Microsoft are working to resolve the issue. This is a global issue impacting all Microsoft email services.


Posted: Thu, 20 Mar 2025 09:21:00 +0000

Upcoming Events

Next 30 Days

Tuesday, March 25th 2025

Academic Workload Planning System (AWPS) system maintenance

» Tue, 25 Mar 2025 19:00:00 +0000

Scheduled

Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 25 March and 7am on Wednesday 26 March.


Posted: Tue, 25 Mar 2025 19:00:00 +0000

Recent Events

Last 7 Days

Monday, March 24th 2025

There are no reported events.

Sunday, March 23rd 2025

There are no reported events.

Saturday, March 22nd 2025

MyHub System Maintenance

» View Event Details | Created Sat, 22 Mar 2025 00:00:00 +0000

Scheduled

MyHub will be unavailable on Saturday 22 March between 12am and 12pm.


Posted: Sat, 22 Mar 2025 00:00:00 +0000

Friday, March 21st 2025

There are no reported events.

Thursday, March 20th 2025

Inbound Email

» View Event Details | Created Thu, 20 Mar 2025 09:21:00 +0000

Resolved

The issue affecting inbound email has now been resolved by Microsoft.


Posted: Thu, 20 Mar 2025 22:00:00 +0000

In Progress

Inbound email delivery is currently not working. Microsoft are working to resolve the issue. This is a global issue impacting all Microsoft email services.


Posted: Thu, 20 Mar 2025 09:21:00 +0000

PeopleSoft maintenance

» View Event Details | Created Thu, 20 Mar 2025 08:00:00 +0000

Scheduled

PeopleSoft maintenance Thursday 20th March 8am, following services affected for 1 minute Online Application form for prospective students,

post-code look up in enrolment pages,

UCAS Import, Student Photos,

DFE Import,

E-Sign up.


Posted: Thu, 20 Mar 2025 08:00:00 +0000

Wednesday, March 19th 2025

UDo/Agent Portal - System Maintenance

» View Event Details | Created Wed, 19 Mar 2025 07:00:00 +0000

Resolved

This work has now been completed - To ensure your access is fully restored you will be asked to sign in to UDo/Agent Portal when you next open the Web/Mobile app.


Posted: Wed, 19 Mar 2025 09:15:00 +0000

Scheduled

Please note that you may experience some disruption in UDo/Agent Portal between 07:00 and 09:00 (UTC) on Wednesday 19* March while we deliver some important service improvements.

Please note that this is a change to the previously advertised date of 12 March.

During this time you may temporarily be unable to see all of your UDo tiles, but you can still access all key systems and services directly via the following links:

ARC PoW: https://derby.arcwebonline.com/pow

Blackboard Learn: https://courseresources.derby.ac.uk/

Careers: https://www.dby.ac/careers

Enrolment: https://students.derby.ac.uk

Ethics Monitor: https://research.derby.ac.uk/

eTrackr: https://etracker.derby.ac.uk/

IT Support: https://www.derby.ac.uk/services/its/

Library - FE: https://www.derby.ac.uk/services/fe-library/

Library - HE: https://libguides.derby.ac.uk/home

Media and Lecture Recordings: https://derby.cloud.panopto.eu/

Microsoft 365: https://www.office.com/

Safety and Wellbeing: https://www.derby.ac.uk/study/student-support/health-and-wellbeing/

Smart Assessor: https://www.smartassessor.co.uk/Account

Student Record: https://students.derby.ac.uk

Timetable: https://cmisgo24.derby.ac.uk/CMISGo/Web/Timetable

TV and Radio (BoB): https://learningonscreen.ac.uk/ondemand

Unimail: https://outlook.office.com/mail/inbox

University of Derby Website: https://www.derby.ac.uk

Buxton and Leek College Website: https://www.blc.ac.uk/current-students/

To ensure that your access is fully restored on completion of this work, you will then be asked to sign in to UDo/Agent Portal afresh.

Please keep an eye on this Service Status page where you can check the status of university IT systems at any time and where further updates on this work will be added as appropriate.

We apologise for any inconvenience caused.

If you have any queries, please get in touch via the IT Service Centre:

Search the IT Service Centre Knowledge Base: https://itservicecentre.derby.ac.uk

Chat with us or Raise a Request at itservicecentre.derby.ac.uk

Visit us in B201, Kedleston Road.


Posted: Wed, 12 Mar 2025 07:00:00 +0000

Tuesday, March 18th 2025

There are no reported events.

Overview

University Website
Good Service
Blackboard
Good Service
UDo/Agent Portal
Good Service
AppsAnywhere
Good Service
TurnItIn
Good Service
Panopto
Good Service
RMS Accomodation
Good Service
Shibboleth
Good Service
Microsoft 365 Login
Good Service
PeopleSoft
Good Service
ProSolution
Good Service
Timetables/Roombookings
Good Service

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