Collaborate Ultra v21.08 release

» View Event Details | Created Thu, 13 May 2021 07:00:00 +0000

Scheduled

Blackboard will be deploying Collaborate Ultra v21.08 release to Canada (AWS Montreal)

Start Time: Thursday, May 13, 2021 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

End Time: Thursday, May 13, 2021 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

Collaborate Ultra customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://blackboard.secure.force.com/apex/publickbarticleview?id=kAE5Y000000kABBWA2&homepage=true

Collaborate Ultra Scheduled Maintenance

» View Event Details | Created Wed, 12 May 2021 16:05:00 +0000

Scheduled

Blackboard will be deploying their Collaborate Ultra v21.14 release to Canada (AWS Montreal) Exact times to be released approximately 2 weeks before the release to production date. 4 hr window normally given for maintenance changes.

Panopto - Degraded Performance

» View Event Details | Created Tue, 11 May 2021 09:28:00 +0000

Resolved

Current Status: Operational

Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU)

Update: The Panopto EU Cloud has been stable and metrics have remained normal since our last update.

Investigating

Incident Update Panopto Cloud Operations Status

Current Status: Degraded Performance

Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU)

Update: The Panopto EU Cloud is continuing to experience a performance degradation in general website usage.

Our engineering team is actively investigating this issue with urgent priority. Please bear with us while we continue to investigate the cause.