UDo Outage
» View Event Details | Created
Resolved
This issue has now been resolved by our suppliers.
Posted:
University of Derby
Service Status
All Systems are Online
Event History
December 2023
Blackboard Anthology Course Resources: AWS Planned Maintenance.
» View Event Details | Created
Scheduled
Blackboard/Anthology have released the following bulletin:
During the scheduled AWS maintenance window on Tuesday, December 12th, we will be migrating client facing production environments institutional pages to pipeline-forge. During this maintenance the Institution Page Ultra navigation may not be available. What you may notice during this time is a 503 Service Temporary Unavailable error message. No action is needed on your part. If you notice this error message outside the maintenance window, please contact Support or open a ticket.
Expected duration : 1 hour.
AWS - EU-CENTRAL-1, Planned Start Date/Time (GMT) : 12-12-2023 01:00:00
Posted:
Library ExLibris: Urgent unplanned maintenance to Primo, Leganto & Alma
» View Event Details | Created
Scheduled
ExLibris (Clarivate) have notified clients they will be performing urgent unplanned maintenance on production environments.
Alma EU03 Environment scheduled maintenance
Estimated Start time: Saturday, 2023-December-09 23:00 UTC
Estimated End time: Sunday, 2023-December-10 00:00 UTC
Primo VE EU03 Environment scheduled maintenance
Estimated Start time: Saturday, 2023-December-09 23:00 UTC
Estimated End time: Sunday, 2023-December-10 00:00 UTC
Leganto EU03 Environment scheduled maintenance
Estimated Start time: Saturday, 2023-December-09 23:00 UTC
Estimated End time: Sunday, 2023-December-10 00:00 UTC
Posted:
Collaborate (CA) Impacting Maintenance
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Scheduled
We are pleased to announce the upcoming release of Collaborate version 23.20. We are continually evolving to improve the teaching and learning experience.
For a complete list of updates and additional details, please review our Collaborate v23.20 Release Notes.
When will the update take place?
All clients will be upgraded on Thursday, December 14, 2023:
Asia Pacific (AWS Sydney: ap-southeast-2): Thursday, December 14, 2023 from 1:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Thursday, December 14, 2023 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours
Canada (AWS Montreal: ca-central-1): Thursday, December 14, 2023 from 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours to Thursday, December 14, 2023 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours
Europe (AWS Ireland: eu-west-1): Thursday, December 14, 2023 from 12:00 Midnight UTC/GMT to Thursday, December 14, 2023 4:00 AM UTC/GMT
US (AWS Virginia: us-east-1): Thursday, December 14, 2023 from 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours to Thursday, December 14, 2023 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours
Please note: We will try to minimize downtime and do not plan on using these entire maintenance windows. However, we will use these entire maintenance windows if necessary. Collaborate clients will experience intermittent availability during these maintenance windows.
How will users access this release?
Users will automatically have access to Collaborate v23.20 after the update.
What supporting resources are available?
To help you with the transition, new documentation, and knowledge base articles will be published on the day of the release.
Release Notes
Known Issues List (Available December 14, 2023)
Collaborate Release Schedule
Posted:
MyHub System Maintenance
» View Event Details | Created
Scheduled
MyHub will be unavailable on Saturday 23 December between 12am and 12pm.
Posted:
Application Licences
» View Event Details | Created
Resolved
Digital Solutions & Services are aware of an issue with one of our software licencing servers, and we are currently investigating this issue. This may affect access to the following applications:
- TVPaint
- Diana FEA
Posted:
Collaborate (CA) Impacting Maintenance
» View Event Details | Created
Scheduled
[VENDOR NOTIFICATION] Upcoming scheduled maintenance notice
The Collaborate v23.20 release will be deployed to the Canada region (https://ca.bbcollab.com), hosted in AWS (Canada - Montreal): ca-central-1.
Start Time: Thursday, December 14, 2023, 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours [7am]
________
End Time: Thursday, December 14, 2023, 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours
________
Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/collaborate?language=en_US&articlenumber=kA08a000000BKEXCA4&callchild=true&isload=true
Please visit the release notes page: https://support.class.com/s/collaborate?language=en_US&articlenumber=kA08a000000E6RKCA0&callchild=true&isload=true
Start time: Dec 14, 02:00 EST
Estimated duration: 4 hours
Posted:
MyHub System Maintenance
» View Event Details | Created
Scheduled
MyHub will be unavailable on Friday 1 December between 7pm and 11.59pm.
Posted:
Academic Workload Planning System (AWPS) system maintenance
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Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 19 December and 7am on Wednesday 20 December.
Posted:
Blackboard Course Resources Monthly Release: v3900.80.0
» View Event Details | Created
Scheduled
As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.80.0 on 7 December 2023. Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.
Posted: