» Published on Fri, 19 Nov 2021 22:29:00 +0000

• Resolved

  Unexpected Service Degradation

  Incident resolved

  We’ve fixed it!

  Due to an unexpected service degradation, users may have experienced a delay while uploading a submission and/or also may have experienced a delay with submissions generating a Similarity Report in Turnitin, Turnitin UK, iThenticate, SimCheck, Similarity and Originality. We are pleased to advise that service has been restored.

  The incident occurred between the following times:

  PDT Nov 19th 12:53 - 15:04 GMT Nov 19th 08:53 - 23:04 AEDT Nov 20th 07:53 - 10:04

  Please accept our apologies if you were impacted by today’s incident.

  » Updated Fri, 19 Nov 2021 23:46:00 +0000

• Investigating

  Unexpected Service Degradation

  New incident: Investigating

  Users of Turnitin, Turnitin UK, iThenticate, SimCheck, Similarity and Originality are currently experiencing an unexpected service degradation.

  During this time, users may experience a delay while uploading a submission and/or may also experience delayed report-generation times for Similarity Reports.

  We invite you to track the progress of this incident while we work to bring the service back to optimum health.

  » Updated Fri, 19 Nov 2021 22:29:00 +0000