» Published on Thu, 14 Dec 2023 00:00:00 +0000

• Scheduled

  We are pleased to announce the upcoming release of Collaborate version 23.20. We are continually evolving to improve the teaching and learning experience.

  For a complete list of updates and additional details, please review our Collaborate v23.20 Release Notes.

  When will the update take place? All clients will be upgraded on Thursday, December 14, 2023:

  Asia Pacific (AWS Sydney: ap-southeast-2): Thursday, December 14, 2023 from 1:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Thursday, December 14, 2023 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours Canada (AWS Montreal: ca-central-1): Thursday, December 14, 2023 from 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours to Thursday, December 14, 2023 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours Europe (AWS Ireland: eu-west-1): Thursday, December 14, 2023 from 12:00 Midnight UTC/GMT to Thursday, December 14, 2023 4:00 AM UTC/GMT US (AWS Virginia: us-east-1): Thursday, December 14, 2023 from 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours to Thursday, December 14, 2023 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours Please note: We will try to minimize downtime and do not plan on using these entire maintenance windows. However, we will use these entire maintenance windows if necessary. Collaborate clients will experience intermittent availability during these maintenance windows.

  How will users access this release? Users will automatically have access to Collaborate v23.20 after the update.

  What supporting resources are available? To help you with the transition, new documentation, and knowledge base articles will be published on the day of the release. Release Notes Known Issues List (Available December 14, 2023) Collaborate Release Schedule

  » Updated Thu, 14 Dec 2023 00:00:00 +0000