» Published on Tue, 01 Feb 2022 15:00:00 +0000

• Resolved

  Issue should now be resolved.

  » Updated Wed, 02 Feb 2022 08:45:00 +0000

• Update

  Update from Panopto: A mitigation has been deployed for the source of the increased error rates. Our cloud operations team is monitoring cloud metrics to ensure the issue is resolved.

  » Updated Wed, 02 Feb 2022 08:45:00 +0000

• Investigating

  Current Status: Partial Service Disruption

  Affected Infrastructure Components: Processing / Encoding Locations: Europe (EU)

  Update:

  The Panopto EU Cloud is experiencing an increased error rate in processing

  Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.

  What does this mean? Content processing may fail to succeed.

  » Updated Tue, 01 Feb 2022 16:09:00 +0000