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The cause of Hive's earlier outage has now been resolved and a fix deployed: https://status.hivestreaming.com/incidents/b0lws2mjbzww
As a result, we have re-enabled the Hive integration on effected sites and validated the error no longer occurs.
We have identified increased error rates during content viewing on sites with Hive integrations enabled due to an outage caused by Hive.
We have mitigated the issue by disabling Hive integrations on the Panopto sites of customers affected.
We will monitor the Hive outage an re-enable the Hive integration when the outage is resolved.
The status of Hive's incident can be viewed here: https://status.hivestreaming.com/incidents/b0lws2mjbzww
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