University of Derby

Service Status

All Systems are Online

Return to Statuspage

MyHub (iTrent) Outage

» Published on Tue, 28 Feb 2023 10:53:00 +0000

  • Resolved

    The issue affecting MyHub has now been resolved by our supplier.

    » Updated Tue, 07 Mar 2023 12:41:00 +0000
  • Update

    Our supplier are experiencing continued issues with iTrent, and MyHub is once again unavailable for staff. DS&S have been in contact with our supplier and they have indicated that the issue is affecting all of their customers, and are looking to resolve access as soon as possible.

    » Updated Wed, 01 Mar 2023 10:03:00 +0000
  • Update

    The issue affecting MyHub has now been resolved by our supplier.

    » Updated Tue, 28 Feb 2023 19:23:00 +0000
  • Investigating

    iTrent, which is the external cloud service that runs the MyHub website, is currently experiencing a global outage, and as such staff are unable to access MyHub. DS&S have raised this with the supplier, and they have confirmed that they are working on restoring services for all customers as soon as possible.

    » Updated Tue, 28 Feb 2023 10:53:00 +0000

Subscribe to Updates