University of Derby

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Print Credit Payment System Issue

» Published on Wed, 06 Apr 2022 14:35:00 +0000

  • Resolved

    The issue preventing Print Credit Payment service from updating allowance in user's print account has now been resolved.

    If you have attempted to top up your print credit today and the amount has not been reflected on your account, please contact our Service Centre Desk so that we can assist accordingly.

    » Updated Wed, 06 Apr 2022 15:04:00 +0000
  • Investigating

    Please be advised that we are currently investigating a potential problem with University's print credit payment system. Students that have paid for their print credit may not have had their amount reflected on their print account correctly.

    » Updated Wed, 06 Apr 2022 14:35:00 +0000

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