» Published on Mon, 29 Jan 2024 09:31:00 +0000

• Update

  Current Status: Degraded Performance

  Affected Infrastructure Components: Video playback Locations: North America (NA), Europe (EU), Asia-Pacific (AP), Canada (CA), Australia (AU)

  Update: The Panopto Clouds are experiencing a slight increase in viewing error rates. Approximately .26% of video views are impacted. Videos with multiple occurrences of the same clip are not viewable.

  The source of the increased error rates has been identified. Our team is planning to deploy the fix after business hours today, Wednesday, 1/31.

  We’re sorry for any inconvenience this issue may have caused.

  Our next update will be at 9 am PST, Wednesday, 1/31

  » Updated Wed, 31 Jan 2024 10:14:00 +0000

• Investigating

  Current Status: Degraded Performance [Mon 29/01/2024 03:30]

  Affected Infrastructure Components: Video playback Locations: North America (NA), Europe (EU), Asia-Pacific (AP), Canada (CA), Australia (AU)

  Update: The Panopto Clouds are experiencing an increased error rate in viewing.

  We’re sorry for this interruption.

  The source of the increased error rates has been identified. Our cloud operations team is working on a mitigation for the issue.

  What does this mean? Attempts to view videos may fail.

  Our next update will be within 24 hours.

  » Updated Mon, 29 Jan 2024 09:31:00 +0000