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Panopto Service Incident

» Published on Tue, 11 Jul 2023 00:20:00 +0000

  • Resolved

    Supplier update:

    The Panopto EU Cloud has been stable and metrics have remained normal since the mitigation was introduced.

    We are resolving this incident and continuing to monitor usage patterns until a full remediation is in place. Panopto engineers are completing a full root cause analysis.

    » Updated Thu, 13 Jul 2023 06:59:00 +0000
  • Update

    Supplier (Panopto) believes to be resolved but will continue to monitor the performance

    » Updated Wed, 12 Jul 2023 07:57:00 +0000
  • In Progress

    Current Status: Degraded Performance

    Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU)

    Update: The Panopto cloud operations team is still working on applying mitigation for the issue.

    In the meantime, if you are experiencing difficulty accessing the site, it may be accessible if you clear your cookies, access in an incognito/private mode, or use a different browser.

    » Updated Tue, 11 Jul 2023 00:20:00 +0000

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