» Published on
Supplier update:
The Panopto EU Cloud has been stable and metrics have remained normal since the mitigation was introduced.
We are resolving this incident and continuing to monitor usage patterns until a full remediation is in place. Panopto engineers are completing a full root cause analysis.
» UpdatedSupplier (Panopto) believes to be resolved but will continue to monitor the performance
» UpdatedCurrent Status: Degraded Performance
Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU)
Update: The Panopto cloud operations team is still working on applying mitigation for the issue.
In the meantime, if you are experiencing difficulty accessing the site, it may be accessible if you clear your cookies, access in an incognito/private mode, or use a different browser.
» Updated