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Vendor notification: Blackboard Learn: Global DNS Issue

» Published on Thu, 20 Apr 2023 12:28:00 +0000

  • Update

    Incident resolved :

    Monitored the sites for an hour, observed that Sites are Stable and running fine.

    Time posted

    Apr 20, 11:48 EDT

    Components affected

    Europe & Middle East - Learn - SaaS (...

    Americas - Learn - SaaS (US)

    Asia Pacific - Learn - SaaS (Asia Pac...

    Global - Learn - SaaS - Global

    Africa - Learn - SaaS (Africa)

    » Updated Thu, 20 Apr 2023 16:19:00 +0000
  • Update

    Vendor Update:

    Incident status: Monitoring All issues has been resolved & Sites are operating normally since 10:20 AM ET. We'll continue to monitor the results

    Time posted

    Apr 20, 10:50 EDT

    » Updated Thu, 20 Apr 2023 15:21:00 +0000
  • Investigating

    We have been notified as follows: "Blackboard Learn sites are facing DNS issue globally, Teams are currently investigating this issue."

    User login's may be affected. Where access has been managed, there may be issues with some native & third party functionality within Blackboard Learn.

    » Updated Thu, 20 Apr 2023 12:28:00 +0000

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