University of Derby

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The service may be slow or degraded.

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December 2020

CMISGo Web Timetables Maintenance

» View Event Details | Created Tue, 08 Dec 2020 08:00:00 +0000

Resolved

Change successful


Posted: Tue, 15 Dec 2020 14:17:00 +0000

Resolved

Upgrade completed and service restored.


Posted: Tue, 08 Dec 2020 10:00:00 +0000

Update

CMISGo Web software updated.


Posted: Tue, 08 Dec 2020 09:00:00 +0000

Scheduled

Software upgrade.


Posted: Tue, 08 Dec 2020 08:00:00 +0000

TurnItIn

» View Event Details | Created Wed, 09 Dec 2020 11:54:00 +0000

Resolved

Turn It In advise:

We’ve fixed it!

Users of Turnitin and Turnitin UK, iThenticate as well as those accessing these services via an integration, may have been unable to view submissions and/or Similarity Reports, as well as experienced slowness when accessing the service. We are pleased to announce that this has now been resolved.

We encountered a degradation between the following times:

PST Dec 09 07:13 - Dec 09 13:30 GMT Dec 09 15:13 - Dec 09 21:30 AEDT Dec 10 02:13 - Dec 10 08:30

Please accept our apologies if you were impacted by this degradation.


Posted: Thu, 10 Dec 2020 08:24:00 +0000

Update

TurnItIn have alerted clients today:

"Monitoring - We’ve run into some issues.

Turnitin.com and Turnitinuk.com are currently experiencing an unexpected service degradation. Users accessing these services via an integration may also be impacted.

During this time, you may find that Similarity Reports are slow to generate.

The root cause has been identified and a fix has been implemented. We are continuing to monitor the situation and will provide an update as soon as the Similarity Report generation times have returned to normal.

Apologies for any inconvenience this may cause."


Posted: Wed, 09 Dec 2020 11:54:00 +0000

Old staff iD pages unavailable on 15th December

» View Event Details | Created Wed, 16 Dec 2020 08:00:00 +0000

Resolved

Work Completed and service is now restored


Posted: Wed, 16 Dec 2020 09:00:00 +0000

Scheduled

The iD pages hosted on the old version of SharePoint will be unavailable on Wednesday 15th December between 8-9 am due to required maintenance.

The pages on SharePoint modern/updated version of Sharepoint will not be affected. If you would like to move your page from the old version of SharePoint, please contact the IT Service Centre.


Posted: Wed, 16 Dec 2020 08:00:00 +0000

Panopto Downtime Saturday 19th Dec 2020

» View Event Details | Created Sat, 19 Dec 2020 16:09:00 +0000

Resolved

Panopto have completed the Upgrade work as scheduled


Posted: Tue, 22 Dec 2020 11:50:00 +0000

Scheduled

Vendor notification: On Saturday, Dec 19 2020, Panopto Cloud will be updated with the latest features and improvements. These updates will require downtime. We expect up to 3 hours of downtime, with a target start time of 10:00 pm GMT/UTC.


Posted: Sat, 19 Dec 2020 16:09:00 +0000

WileyPLUS Planned Maintenance

» View Event Details | Created Thu, 24 Dec 2020 05:00:00 +0000

Resolved

Work was completed as scheduled, and the service is back to operation.


Posted: Mon, 04 Jan 2021 12:03:00 +0000

Scheduled

Wiley continues to fine-tune WileyPLUS. On Thursday, December 24th, we will be updating our system. As a result, WileyPLUS will be unavailable between 05:00 GMT - 15:30 GMT.


Posted: Thu, 24 Dec 2020 05:00:00 +0000

Blackboard Mobile Apps Scheduled Maintenance

» View Event Details | Created Sat, 26 Dec 2020 05:00:00 +0000

Resolved

Work was completed as scheduled, and the service is back to operation.


Posted: Mon, 04 Jan 2021 12:04:00 +0000

Scheduled

The Blackboard app and Blackboard Instructor app will be unavailable beginning December 26, 2020 at 05:00 AM until December 26, 2020 at 9:00 AM for a scheduled maintenance update. Please access Course Resources in a web browser during this four-hour window.


Posted: Sat, 26 Dec 2020 05:00:00 +0000

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