University of Derby

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Upcoming Events

June 2022

Blackboard Course Resources Monthly Release: v3900.41.0

» View Event Details | Created Thu, 02 Jun 2022 00:05:00 +0000

Resolved

Resolved


Posted: Fri, 16 Dec 2022 10:24:00 +0000

Resolved

Maintenance complete.


Posted: Fri, 17 Jun 2022 13:10:00 +0000

Update

Upcoming scheduled maintenance notice Blackboard will be deploying a Learn SaaS 3900.41.0 Maintenance Release to Production environments.

Scheduled for Jun 16, 2022 Start time Jun 16, 00:00 EDT Estimated duration 1 day Components affected Europe, Middle East & Africa - Learn ... Americas - Learn - SaaS Deployment fo... Americas - Learn – AWS Gov Cloud (US) Asia Pacific - Learn - SaaS Deploymen...


Posted: Wed, 15 Jun 2022 06:20:00 +0000

Update

Maintenance complete Most upgrades are now complete. We are continuing to work through those that did not succeed.


Posted: Sat, 11 Jun 2022 07:17:00 +0000

Scheduled

As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.41.0 on 2nd June 2022

Each monthly release contains new features or feature enhancements, as well as maintenance items.

No disruption to service is expected.


Posted: Thu, 02 Jun 2022 00:05:00 +0000

eIntranet Document Management Scheduled Maintenance

» View Event Details | Created Tue, 07 Jun 2022 16:00:00 +0000

Resolved

Resolved


Posted: Fri, 16 Dec 2022 10:25:00 +0000

Resolved

Maintenance complete.


Posted: Fri, 23 Sep 2022 12:45:00 +0000

Investigating

eIntranet will be unavailable from 4pm on Tuesday 7/6 until 8am on Wednesdasy 8/6 for essential database maintenance.


Posted: Tue, 07 Jun 2022 16:00:00 +0000

eIntranet maintenance

» View Event Details | Created Tue, 07 Jun 2022 17:00:00 +0000

Resolved

Database patching completed. eIntranet service accessible.


Posted: Wed, 08 Jun 2022 10:16:00 +0000

Resolved

Database patching completed. eIntranet service accessible.


Posted: Wed, 08 Jun 2022 10:16:00 +0000

Scheduled

eIntranet (aka Serengetti) will be unavailable 7 Jun 17:00 to 8 Jun 08:00 due to database patching.


Posted: Tue, 07 Jun 2022 17:00:00 +0000

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 07 Jun 2022 19:00:00 +0000

Scheduled

Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 7 June and 7am on Wednesday 8 June.


Posted: Tue, 07 Jun 2022 19:00:00 +0000

Collaborate Ultra Scheduled Maintenance

» View Event Details | Created Thu, 09 Jun 2022 07:01:00 +0000

Resolved

Vendor notification: Maintenance complete The scheduled maintenance has been completed.

Time posted Jun 9, 06:01 EDT


Posted: Thu, 09 Jun 2022 14:13:00 +0000

Scheduled

Blackboard will be deploying their Collaborate Ultra v22.10 release to Canada (AWS Montreal) Exact times to be released approximately 2 weeks before the release to production date. 4 hr window normally given for maintenance.


Posted: Thu, 09 Jun 2022 07:01:00 +0000

MyHub System Maintenance

» View Event Details | Created Fri, 10 Jun 2022 18:00:00 +0000

Scheduled

MyHub will be unavailable from 6pm on Friday 10 June to Monday 13 June at 9.00am.


Posted: Fri, 10 Jun 2022 18:00:00 +0000

WileyPLUS: Planned Downtime: 6:00am – 7:30am EST

» View Event Details | Created Sat, 18 Jun 2022 05:00:00 +0000

Resolved

Maintenance complete.


Posted: Fri, 23 Sep 2022 12:42:00 +0000

Scheduled

Planned Downtime: 6:00am – 7:30am EST Upcoming scheduled maintenance notice

On Saturday, June 18th, between 6:00am and 7:30am US Eastern time, WileyPLUS will be conducting maintenance. During this time, all WileyPLUS services will be unavailable.

Sincerely, The WileyPLUS Team Start time Jun 18, 06:00 EDT Estimated duration 1 hour and 30 minutes


Posted: Sat, 18 Jun 2022 05:00:00 +0000

WordPress - Incident

» View Event Details | Created Tue, 21 Jun 2022 05:56:00 +0000

Resolved

Services are operating as normal and the issue is resolved.


Posted: Fri, 24 Jun 2022 08:33:00 +0000

Update

Outage - Monitoring Incident start: 06/21/2022 01:43AM CDT Incident update: 06/21/2022 02:24AM CDT Elapsed time: 41 minutes

Hi all,

Cloudflare have implemented a fix and are currently monitoring the situation https://www.cloudflarestatus.com/. Our services are coming back online now and we will continue to monitor on our end too.

Apologies for any inconvenience caused.


Posted: Tue, 21 Jun 2022 07:29:00 +0000

Update

Outage - Identified Incident start: 06/21/2022 01:43AM CDT Incident update: 06/21/2022 02:00AM CDT Elapsed time: 17 minutes

Hi all, we are currently aware of an outage that is impacting our customers.

Cloudflare have confirmed that there is an issue on their status page https://www.cloudflarestatus.com/ which is impacting our services.

Apologies for any inconvenience caused.


Posted: Tue, 21 Jun 2022 06:12:00 +0000

Investigating

Outage - Investigating Incident start: 06/21/2022 01:43AM CDT

Hi all, we are currently aware of an outage that is impacting our customers and our engineering team are urgently looking into the issue.

Our phone lines are operational and can be reached on

US: (512) 729-5955

UK: +44 808 501 5896

AU: +61 1800 531 749

Apologies for any inconvenience caused.

Services Affected • [WP Platform] North America • [WP Platform] Europe • [WP Platform] Asia / Pacific


Posted: Tue, 21 Jun 2022 05:56:00 +0000

Advanced Notification: Panopto Cloud Scheduled Downtime

» View Event Details | Created Sat, 25 Jun 2022 00:00:00 +0000

Resolved

Resolved


Posted: Fri, 16 Dec 2022 10:25:00 +0000

Scheduled

Panopto Cloud Downtime: On Saturday, June 25th 2022, Panopto will upgrade all Panopto Cloud sites to our latest release. This upgrade will require downtime. We will announce the exact time and expected duration of the downtime on Tuesday, June 7th, along with information on what’s new in the June update. Please see the cloud upgrade FAQ article for more information.


Posted: Sat, 25 Jun 2022 00:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Tue, 28 Jun 2022 08:00:00 +0000

Scheduled

MyHub will be unavailable on Tuesday 28 June between 7:00pm and 12:00am.


Posted: Tue, 28 Jun 2022 08:00:00 +0000

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