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October 2023

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 03 Oct 2023 19:00:00 +0000

Scheduled

Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 3 October and 7am on Wednesday 4 October.


Posted: Tue, 03 Oct 2023 19:00:00 +0000

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 03 Oct 2023 19:00:00 +0000

Investigating

Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 3 October and 7am on Wednesday 4 October.


Posted: Tue, 03 Oct 2023 19:00:00 +0000

Blackboard Course Resources Monthly Release: v3900.76.0

» View Event Details | Created Wed, 04 Oct 2023 23:00:00 +0000

Scheduled

As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.76.0 on 5 October 2023. Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.


Posted: Wed, 04 Oct 2023 23:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Fri, 06 Oct 2023 18:00:00 +0000

Scheduled

MyHub will be unavailable from 6pm on Friday 6 October to 10pm on Sunday 8 October.


Posted: Fri, 06 Oct 2023 18:00:00 +0000

Issue affecting multiple services

» View Event Details | Created Mon, 09 Oct 2023 15:26:00 +0000

Update

This issue has now been resolved.


Posted: Tue, 10 Oct 2023 07:36:00 +0000

In Progress

Digital Solutions and Services are currently investigating an issue that may be affecting multiple services, including print and AppsAnywhere. We apologies for the inconvenience, and we are working to resolve this as soon as possible.


Posted: Mon, 09 Oct 2023 15:26:00 +0000

Collaborate Scheduled Maintenance

» View Event Details | Created Thu, 12 Oct 2023 07:00:00 +0000

Scheduled

[Vendor Notification] Upcoming scheduled maintenance notice

The Collaborate v23.16 release will be deployed to the Canada region (Class Collaborate ), hosted in AWS (Canada - Montreal): ca-central-1. [7am - 11am BST]

Start Time: Thursday, October 12, 2023 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

End Time: Thursday, October 12, 2023 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: Class Support

Please visit the release notes page: Collaborate Release Notes

Start time Oct 12, 02:00 EDT [7am - 11am BST]

Estimated duration 4 hours

Components affected Collaborate - Collaborate (Canada)


Posted: Thu, 12 Oct 2023 07:00:00 +0000

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 17 Oct 2023 19:00:00 +0000

Scheduled

Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 17 October and 7am on Wednesday 18 October.


Posted: Tue, 17 Oct 2023 19:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Sat, 21 Oct 2023 00:00:00 +0000

Scheduled

MyHub will be unavailable on Saturday 21 October between 12am and 12pm.


Posted: Sat, 21 Oct 2023 00:00:00 +0000

Blackboard/Anthology Ally maintenance window (scheduled for Oct 21st, 2023)

» View Event Details | Created Sat, 21 Oct 2023 07:00:00 +0000

Scheduled

[Vendor Notification] Upcoming scheduled maintenance notice

Anthology Ally will be undergoing scheduled maintenance to upgrade our database version and perform other necessary updates. During the maintenance window, Ally features including Institutional and Course Reporting, Instructor Feedback and Alternative Formats may be delayed our unavailable for short periods of time. Ally will still be handling events and new files, however processing may also be delayed during this maintenance period.


Posted: Sat, 21 Oct 2023 07:00:00 +0000

UDo/Agent Portal - Scheduled Maintenance

» View Event Details | Created Sat, 21 Oct 2023 22:00:00 +0000

Resolved

Maintenance Successfully Completed


Posted: Mon, 23 Oct 2023 09:20:00 +0000

Scheduled

This is a supplier based maintenance event - Notification:

Dear Ex Libris Customer,

At Ex Libris, we’re always working to enhance the functionality and security of our products. Please be advised that we will be performing a scheduled maintenance activity on your Production environment. Access to your environment may be temporarily unavailable during this time. Estimated Start time: Saturday, 2023-October-21 22:00 UTC Estimated End time: Saturday, 2023-October-21 23:00 UTC


Posted: Sat, 21 Oct 2023 22:00:00 +0000

UDo Outage

» View Event Details | Created Wed, 25 Oct 2023 13:41:00 +0000

Resolved

Our supplier has successfully resolved the issues and UDo is now available


Posted: Wed, 25 Oct 2023 16:17:00 +0000

Investigating

We are currently experiencing an outage of the UDo platform that will affect Applicants, Students, Staff and Agent access. We are working with the supplier to resolve this as soon as possible, but in the mean time direct links to key student services can be seen via https://udolinks.derby.ac.uk/


Posted: Wed, 25 Oct 2023 13:41:00 +0000

Library Service Disruption ALMA, Leganto & Primo

» View Event Details | Created Wed, 25 Oct 2023 15:29:00 +0000

Resolved

Issue resolved


Posted: Wed, 25 Oct 2023 17:00:00 +0000

Update

We are pleased to inform you that our engineers have resolved the reported service disruption on your [...Primo, Leganto & Alma] Production instance[s] All cloud services are now fully operational. Click here [https://status.exlibrisgroup.com/] to see the details on the Ex libris Status Page.


Posted: Wed, 25 Oct 2023 16:59:00 +0000

Investigating

VENDOR ALERT: ExLibris have alerted us to issues being experienced by them. Our Library Services might be affected whilst they work on things.

Our engineers are currently investigating the service disruption on your Alma [Leganto and Primo] Production instance[s]. We are doing everything that we can to restore the service as quickly as possible. We will provide timely updates here and on the Ex libris Status Page. https://status.exlibrisgroup.com/


Posted: Wed, 25 Oct 2023 15:29:00 +0000

AppsAnywhere Maintenance (21:00-23:00)

» View Event Details | Created Thu, 26 Oct 2023 21:00:00 +0000

Scheduled

AppsAnywhere will be undergoing essential maintenance and may be unavailable during this time.


Posted: Thu, 26 Oct 2023 21:00:00 +0000

Turnitin - Scheduled Maintenance (09:00-09:30 BST)

» View Event Details | Created Sat, 28 Oct 2023 09:00:00 +0000

Resolved

Maintenance completed


Posted: Sat, 28 Oct 2023 09:20:00 +0000

Scheduled

[Vendor Notification] Turnitin will take a 30 minute maintenance window on October 28 01:00 – 01:30 PDT, 09:00 – 09:30 BST, 19:00 – 19:30 AEDT Turnitin and TurnitinUK (including all Integrations) Originality (including all Integrations) SimCheck (including Integrations) Similarity (including Integrations) Turnitin Core API (including Integrations) Crossref Similarity Check Draft Coach Authorship Gradescope (LTI 1.3 & Code Similarity Only) Canvas Plagiarism Framework Integrations through LTI 1.3 Roster Sync through http://Turnitin.com Feedback Studio for iOS iThenticate iThenticate (via API)

We regret any inconvenience this may cause


Posted: Sat, 28 Oct 2023 09:00:00 +0000

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