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Scheduled
Blackboard Anthology will perform routine maintenance on the Blackboard SaaS environment. This activity will require 6 hours downtime from midnight on 5th Jan 2025.
Anthology routinely performs maintenance on environments for the following reasons: • To ensure supported configurations • To ensure technologies are up-to-date • To improve performance • To harden security
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Scheduled
As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.108.0 on 2 January 2025. Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.
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Scheduled
Shibboleth is an authentication system used for a variety of websites. The service will undergo maintenance on Wednesday 15th January 8am to midday. Access to Shibboleth authenticated websites will be affected for approximately 30 minutes during this maintenance window. For list of affected webstites please see https://itservicecentre.derby.ac.uk/hc/en-us/articles/115005077369-Shibboleth-authenticated-websites
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Update
WP Engine will be performing WordPress Upgrades beginning Monday, January 13th, 2025. All sites that are not on the most recent version of their current major branch will be updated (e.g. 6.7 => 6.7.1).
These are minor updates as well as major version updates. Deferrals of these updates will result in your site remaining on the latest branch of your current major version. For example, if you are using WordPress 6.6.1, you will be updated to 6.6.2.
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Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 14 January and 7am on Wednesday 15 January.
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Update
Upcoming scheduled maintenance notice
Turnitin will take a 4-hour maintenance on Saturday, January 18 08:00 - 12:00 PST, January 18 16:00 - 20:00 GMT, January 19 03:00 - 07:00 AEDT [go to https://tinyurl.com/3p3nm8p2 to find your local time], with the following services potentially experiencing intermittent availability during these times:
Turnitin and TurnitinUK (including all Integrations) Roster Sync Feedback Studio for iOS iThenticate iThenticate (via API) Crossref Similarity Check (v1) Canvas Plagiarism Framework Integrations through LTI 1.3
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Scheduled
MyHub will be unavailable on Saturday 25 January between 12am and 12pm.
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Resolved
The scheduled maintenance on UDo/Agent Portal has been completed. The service is operating normally.
Scheduled
Please note that UDo/Agent Portal may be temporarily unavailable from 22:00 (UTC) on Saturday 25 January until 00:00 (UTC) on Sunday 26 January due to essential maintenance.
We apologise for any inconvenience caused.
If you have any queries, please get in touch via the IT Service Centre:
Search the IT Service Centre Knowledge Base: https://itservicecentre.derby.ac.uk/hc/en-us
Chat with us or Raise a Request at itservicecentre.derby.ac.uk
Visit us in B201, Kedleston Road.
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Resolved
The issue that was affecting print services has now been resolved. We will continue to monitor services, but printing should now be working as expected.
Investigating
Digital Solutions and Services are aware of issues affecting print services and are currently investigating.
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Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 28 January and 7am on Wednesday 29 January.