University of Derby

Service Status

All Systems are Online

Turnitin Service Incident - 14th April 2025

Resolved

Incident resolved

We’ve fixed it!

Due to an unexpected service incident, users of Turnitin, Turnitin UK, Similarity, Originality, SimCheck, Authorship, iThenticate, Crossref, and iThenticate V2 — including those accessing these services via integrations, may have experienced delays in Similarity Report generation.

The incident occurred between the following times:

PDT: 23.20 April 13th, - April 14th, 02.45 BST: April 14th, 07:20 - April 14th, 10:45 AEST: April 14th, 16.20 - April 14th, 19.45

We regret any inconvenience this may have caused if you were impacted by today’s incident.


Posted: Mon, 14 Apr 2025 10:11:00 +0000

Investigating

Due to an unexpected service incident, users of Turnitin, Turnitin UK, Similarity, Originality, SimCheck, Authorship, iThenticate, Crossref, and iThenticate V2 — including those accessing these services via integrations — may experience delays in Similarity Report generation. We appreciate your patience and invite you to track the progress of this incident as we work to restore full functionality.


Posted: Mon, 14 Apr 2025 09:32:00 +0000

Upcoming Events

Next 30 Days

Sunday, April 27th 2025

CareerHub (UniHub) Supplier Maintenance

» Sun, 27 Apr 2025 20:00:00 +0000

Scheduled

Please note that the University of Derby's UniHub (CareerHub) system will be unavailable from 20:00 (BST) on Sunday 27 April due to essential maintenance. The work is expected to be completed and the service returned by 23:00 (BST), but if required work may be extended to 04:00 (BST) on Monday 28 April.

We apologise for any inconvenience caused.

If you have any queries, please get in touch via the IT Service Centre:

Chat with us or Raise a Request at itservicecentre.derby.ac.uk


Posted: Sun, 27 Apr 2025 20:00:00 +0000

Thursday, May 1st 2025

Blackboard Course Resources Monthly Release: v3900.116.0

» Thu, 01 May 2025 00:00:00 +0000

Scheduled

As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.116.0 today 1 May 2025

Each monthly release contains new features or feature enhancements, as well as maintenance items.

No disruption to service is expected.


Posted: Thu, 01 May 2025 00:00:00 +0000

Saturday, May 10th 2025

MyHub System Maintenance

» Sat, 10 May 2025 08:00:00 +0000

Scheduled

MyHub will be unavailable between 8am and 9am on Saturday 10 May.


Posted: Sat, 10 May 2025 08:00:00 +0000

Recent Events

Last 7 Days

Saturday, April 26th 2025

There are no reported events.

Friday, April 25th 2025

There are no reported events.

Thursday, April 24th 2025

There are no reported events.

Wednesday, April 23rd 2025

There are no reported events.

Tuesday, April 22nd 2025

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 22 Apr 2025 19:00:00 +0000

Scheduled

Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 22 April and 7am on Wednesday 23 April.


Posted: Tue, 22 Apr 2025 19:00:00 +0000

Monday, April 21st 2025

There are no reported events.

Sunday, April 20th 2025

There are no reported events.

Overview

University Website
Good Service
Blackboard
Good Service
UDo/Agent Portal
Good Service
AppsAnywhere
Good Service
TurnItIn
Good Service
Panopto
Good Service
RMS Accomodation
Good Service
Shibboleth
Good Service
Microsoft 365 Login
Good Service
PeopleSoft
Good Service
ProSolution
Good Service
Timetables/Roombookings
Good Service

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