University of Derby

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Event History

November 2024

Peoplesoft maintenance

» View Event Details | Created Thu, 28 Nov 2024 07:00:00 +0000

Scheduled PeopleSoft System Maintenance: Thursday 28th November , 7am – 7:15am The University of Derby's Student Record System (Oracle PeopleSoft) will be unavailable due to essential maintenance. During this time the following facilities will be unavailable: UDo Documents | Grades | Profile | Student Record | Unicard* tiles Your personal information Forms held on your student record Access to submit RACs Access to make payments. *Unicard printing will also be unavailable at this time. Agent Portal My Applicants | All Applicants | All Enrolled | Apply | Agent Management tiles. The Online Application and Online Enrolment Systems will also be unavailable at this time. Please note that throughout this period you'll still be able to access all other areas of UDo/Agent Portal.
Posted: Thu, 28 Nov 2024 07:00:00 +0000

UDo/Agent Portal - System Maintenance

» View Event Details | Created Sat, 23 Nov 2024 22:00:00 +0000

Scheduled Please note that UDo/Agent Portal may be temporarily unavailable from 22:00 (UTC) on Saturday 23 November until 00:00 (UTC) on Sunday 24 November due to essential maintenance. We apologise for any inconvenience caused. If you have any queries, please get in touch via the IT Service Centre: Chat with us or Raise a Request at itservicecentre.derby.ac.uk Visit us in B201, Kedleston Road.
Posted: Sat, 23 Nov 2024 22:00:00 +0000

Turnitin Service Incident - 18th November 2024

» View Event Details | Created Mon, 18 Nov 2024 03:46:00 +0000

Resolved Incident resolved We’ve fixed it! Due to an unexpected service incident, users of Turnitin, Turnitin UK, iThenticate, Crossref, Turnitin Similarity, Originality, and Simcheck, and those accessing the service via an integration may have experienced delays in Similarity Report generation. We are pleased to advise that the incident has been resolved. The incident occurred between the following times: PST: November 17th, 16:00 - November 17th, 22:30 GMT: November 18th, 00:00 - November 18th, 06:30 AEDT: November 18th, 11:00 - November 15th 17:30 We regret any inconvenience this may have caused if today’s incident impacted you. Time posted Nov 17, 22:39 PST
Posted: Mon, 18 Nov 2024 06:39:00 +0000

AppsAnywhere Maintenance

» View Event Details | Created Tue, 19 Nov 2024 08:00:00 +0000

Scheduled AppsAnywhere may be temporarily unavailable between 8am-8:30am on Tuesday 19th November due to scheduled maintenance.
Posted: Tue, 19 Nov 2024 08:00:00 +0000

ProSolution maintenance

» View Event Details | Created Thu, 14 Nov 2024 16:00:00 +0000

Resolved Prosolution maintenance completed.
Posted: Thu, 14 Nov 2024 17:09:00 +0000

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 19 Nov 2024 19:00:00 +0000

Scheduled Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 19 November and 7am on Wednesday 20 November.
Posted: Tue, 19 Nov 2024 19:00:00 +0000

Issues affecting printing

» View Event Details | Created Mon, 04 Nov 2024 09:29:00 +0000

Update Digital Services & Solutions have investigated and discovered an issue with printing and email to print. While issues for print queues and Mobility print are now resolved. Email to print is currently unavailable while we investigate and attempt to restore service. If those using mobility print have any further issues, please follow the below instructions to resolve the issue: - Please go to https://mobprint.derby.ac.uk via your web browser. - The page should prompt to open Mobility Print, click open to a notification in the bottom corner of your screen that says "fetching new printers". Once this is completed then your mobility print queues will be updated and working again. - If you do not receive a prompt from your browser to open Mobility print then you just need to click on "Connect and get my printers". Alternatively, you can reinstall Mobility Print via Company Portal. Please note: If you are using mobility print with notifications off then you may not see any errors as mobility print notifies users via Windows notifications
Posted: Mon, 04 Nov 2024 17:05:00 +0000

PeopleSoft maintenance

» View Event Details | Created Wed, 06 Nov 2024 07:00:00 +0000

Resolved patching completed
Posted: Wed, 06 Nov 2024 08:09:00 +0000

MyHub System Maintenance

» View Event Details | Created Tue, 05 Nov 2024 18:00:00 +0000

Scheduled MyHub will be unavailable on Tuesday 5 November between 6pm and 10pm.
Posted: Tue, 05 Nov 2024 18:00:00 +0000

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 05 Nov 2024 19:00:00 +0000

Scheduled Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 5 November and 7am on Wednesday 6 November.
Posted: Tue, 05 Nov 2024 19:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Sat, 23 Nov 2024 00:00:00 +0000

Scheduled MyHub will be unavailable on Saturday 23 November between 12am and 12pm.
Posted: Sat, 23 Nov 2024 00:00:00 +0000

Collaborate Version 24.20 Release

» View Event Details | Created Thu, 14 Nov 2024 00:00:00 +0000

Investigating
Posted: Thu, 14 Nov 2024 00:00:00 +0000

Blackboard Course Resources Monthly Release: v3900.104.0

» View Event Details | Created Thu, 07 Nov 2024 00:00:00 +0000

Scheduled As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.104.0 on 7 November 2024. Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.
Posted: Thu, 07 Nov 2024 00:00:00 +0000

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