University of Derby

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Event History

December 2021

MyHub System Maintenance

» View Event Details | Created Thu, 23 Dec 2021 09:00:00 +0000

Scheduled MyHub will be unavailable between 09:00 - 12:00.
Posted: Wed, 22 Dec 2021 18:00:00 +0000

Grade Journey Consulting Central Extension Service Interruption

» View Event Details | Created Mon, 20 Dec 2021 20:05:00 +0000

Resolved Incident resolved This incident has been resolved. The Grade Journey Approval and Transfer Tool is now working as expected. Time posted Dec 20, 20:07 EST
Posted: Tue, 21 Dec 2021 07:56:00 +0000

Blackboard Course Resources Incident

» View Event Details | Created Fri, 17 Dec 2021 15:45:00 +0000

Resolved Timeframe: FROM: 17.12.2021 15:45 TO: 18.12.2021 18:00 Some users may have had difficulty submitting assignments or did not receive receipt emails during this window. The issue has now been resolved.
Posted: Fri, 17 Dec 2021 15:45:00 +0000

Learn Mobile Services Impacting Maintenance

» View Event Details | Created Fri, 24 Dec 2021 02:00:00 +0000

Scheduled VENDOR NOTIFICATION: Bulletin/Advisory Information: Anthology + Blackboard will be performing client impacting maintenance to our Mobile Learn Central Service (MLCS). Start Thursday, 12/23/2021, 9:00pm EST [ 12/24/2021 02:00am GMT ] End Thursday, 12/23/2021, 9:15pm EST [ 12/24/2021 02:15am GMT ] The MLCS database will be upgraded during this time. The expected impacts to Blackboard app and Blackboard Instructor app users are as follows: -Unauthenticated users may be unable to search for their institution -Authenticated users may not receive push notifications Please follow https://status.blackboard.com/incidents/ydrfg8560l60 for updates.
Posted: Fri, 17 Dec 2021 13:38:00 +0000

Springshare (LibGuides) Server Maintenance Downtime

» View Event Details | Created Tue, 21 Dec 2021 02:30:00 +0000

Scheduled Vendor Message: "We are planning critical server maintenance for all products starting at 02:30 UTC/GMT on Tuesday 21 December 2021, which will require as much as 20 minutes of down time for each Springshare app (LibGuides, LibAnswers, LibCal, LibStaffer, LibWizard, LibInsight, and LibConnect). "There are no changes required on your side. This is simply a notification of the expected down time while we make these critical updates to our servers. Thank you, The Springshare Team"
Posted: Tue, 21 Dec 2021 02:30:00 +0000

TurnItIn - Delayed Similarity Report generation

» View Event Details | Created Tue, 14 Dec 2021 09:45:00 +0000

Resolved Due to an unexpected service incident, users may have experienced slower than usual Similarity Report generation when using Turnitin, TurnitinUK, iThenticate and CrossRef Similarity Check. We are pleased to advise that service has been restored. The incident occurred between the following times: GMT: December 13th 21:30 - December 14th 10:30
Posted: Tue, 14 Dec 2021 11:23:00 +0000

Blackboard Course Resources Monthly Release: v3900.28.0

» View Event Details | Created Thu, 02 Dec 2021 00:01:00 +0000

Scheduled As part of Blackboard's continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.28.0 today, 2nd December 2021 Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.
Posted: Thu, 02 Dec 2021 00:01:00 +0000

Collaborate Ultra Scheduled Maintenance

» View Event Details | Created Thu, 09 Dec 2021 07:00:00 +0000

Resolved Resolved 09 Dec 2021 06:00 EST [11:00am GMT]
Posted: Thu, 09 Dec 2021 11:00:00 +0000

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