University of Derby
Service Status
All Systems are Online
Event History
October 2024
Safe assign - Performance Issue - Global Incident Report for Blackboard Inc.
» View Event Details | Created
Update
The environment is stable, reprocessing is done for few records and the validation is in progress. based on the validation results, the team will continue reprocessing the papers for the impacted clients during the degradation of service.
Posted:
Panopto Cloud : Incident
» View Event Details | Created
Resolved
Current Status: Operational
Affected Infrastructure
Components: Search
Locations: Europe (EU)
Update:
Our cloud operations team has mitigated the issue and we are currently monitoring the search system.
We’re sorry for this interruption. We will provide an RCA for this incident within 7 days.
Posted:
Performance issues with UDORA (repository.derby.ac.uk)
» View Event Details | Created
Investigating
Please be aware that there are ongoing performance issues with the public-facing side of the Open Access repository UDORA. If the page is unresponsive, we urge you to try again later. Please rest assured that this issue has been escalated, and the supplier is working diligently to resolve it.
Posted:
Blackboard Email Notification Failures
» View Event Details | Created
Resolved
Blackboard Email Notification Failures
An update has been posted
We are proactively monitoring email issues and noticed that we experienced an outage for about 30 minutes at around 9:30 am EST. Emails should now be back up and running.
While we continue to work towards final resolution of the hardware failure impacting emails, we may experience some periods of email delays or outage. We are monitoring all activity, during this period and for the foreseeable future and if we notice outages we will quickly work to mitigate the risks.
Posted:
Academic Workload Planning System (AWPS) system maintenance
» View Event Details | Created
Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 22 October and 7am on Wednesday 23 October.
Posted:
ExLibris Scheduled Maintenance
» View Event Details | Created
Investigating
Please be advised that we will be performing the October release on your Production environment.
Access to your environment may be temporarily unavailable during this time. 22:00 to 22:59
Alma EU03, Leganto EU03, Primo VE EU03
Posted:
On-Campus Network Maintenance at All Sites
» View Event Details | Created
Scheduled
Friday 4th October until Sunday 27th October – outside teaching hours
Essential IT network maintenance outside teaching hours, affecting on-campus wired and wireless network access and Internet connectivity at our various campus locations.
Posted:
Academic Workload Planning System (AWPS) system maintenance
» View Event Details | Created
Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 8 October and 7am on Wednesday 9 October.
Posted:
MyHub System Maintenance
» View Event Details | Created
Scheduled
MyHub will be unavailable on Saturday 19 October between 12am and 12pm.
Posted:
MyHub System Maintenance
» View Event Details | Created
Scheduled
MyHub will be unavailable on Monday 7 October between 5:00am and 11pm.
Posted:
Collaborate Version 24.18 Release
» View Event Details | Created
Update
Collaborate (CA) Impacting Maintenance
Maintenance in progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted:
Blackboard Course Resources Monthly Release: v3900.102.0
» View Event Details | Created
Scheduled
As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.102.0 on 3 October 2024. Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.
Posted: