University of Derby

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Upcoming Events

March 2021

BS - Peoplesoft Finance Maintenance

» View Event Details | Created Monday, 1st March 2021 21:00 UTC

Scheduled

Kernel updates to PeopleSoft (archived) Finance


Posted: Monday, 1st March 2021 21:00 UTC

BS - PeopleSoft Campus Maintenance

» View Event Details | Created Wednesday, 3rd March 2021 20:00 UTC

Update

Currently being updated


Posted: Wednesday, 3rd March 2021 21:33 UTC

Scheduled
Posted: Wednesday, 3rd March 2021 20:00 UTC

LimeSurvey Maintenance

» View Event Details | Created Monday, 8th March 2021 08:45 UTC

Resolved

This work has been successfully completed and all services have resumed.


Posted: Monday, 8th March 2021 08:46 UTC

Scheduled

LimeSurvey (survey.derby.ac.uk) is scheduled for maintenance and will be unavailable between 08:45 GMT - 09:00 GMT.


Posted: Monday, 8th March 2021 08:45 UTC

Collaborate Ultra Version 21.04 Release

» View Event Details | Created Thursday, 11th March 2021 07:00 UTC

Resolved

Vendor completed: 2021-03-11


Posted: Thursday, 11th March 2021 10:00 UTC

Scheduled

Vendor scheduled update. Blackboard have said: "We will try to minimize downtime and do not plan on using these entire maintenance windows, however we will use these entire maintenance windows if necessary. Collaborate Ultra customers will experience intermittent availability during these maintenance windows. How will users access this release? Users will automatically have access to Collaborate Ultra v21.04 after the update."


Posted: Thursday, 11th March 2021 07:00 UTC

TurnItIn

» View Event Details | Created Friday, 12th March 2021 17:30 UTC

Resolved

Turnitin Feedback Studio, is back to fully functionality as all services have now been restored. Thank you for your patience as we worked to resolve this matter, and we regret any inconvenience this may have caused.


Posted: Saturday, 13th March 2021 09:07 UTC

Update

Emergency Maintenance is complete. For all customers using Turnitin Feedback Studio, we have restored the ability to submit papers and view similarity scores, access submissions, and use grading tools. Details of student paper matches in the similarity report are not currently available. We regret any inconvenience this may have caused as we continue to investigate and work towards complete service restoration.


Posted: Friday, 12th March 2021 19:30 UTC

Investigating

Turnitin is currently undergoing Emergency Maintenance. Turnitin services will be inaccessible during this period. We apologize for the inconvenience.


Posted: Friday, 12th March 2021 17:30 UTC

PebblePad Version 2021.1 Release

» View Event Details | Created Tuesday, 16th March 2021 07:00 UTC

Resolved

Work Completed.


Posted: Friday, 19th March 2021 12:32 UTC

Scheduled

Vendor scheduled update.


Posted: Tuesday, 16th March 2021 07:00 UTC

Panopto Incident

» View Event Details | Created Thursday, 18th March 2021 12:17 UTC

Resolved

The cause of Hive's earlier outage has now been resolved and a fix deployed: https://status.hivestreaming.com/incidents/b0lws2mjbzww

As a result, we have re-enabled the Hive integration on effected sites and validated the error no longer occurs.


Posted: Thursday, 18th March 2021 13:17 UTC

In Progress

We have identified increased error rates during content viewing on sites with Hive integrations enabled due to an outage caused by Hive.

We have mitigated the issue by disabling Hive integrations on the Panopto sites of customers affected. We will monitor the Hive outage an re-enable the Hive integration when the outage is resolved.

The status of Hive's incident can be viewed here: https://status.hivestreaming.com/incidents/b0lws2mjbzww


Posted: Thursday, 18th March 2021 12:17 UTC

Blackboard Ally Scheduled Maintenance

» View Event Details | Created Saturday, 20th March 2021 05:00 UTC

Resolved

Ally updated


Posted: Saturday, 20th March 2021 12:00 UTC

Scheduled

Scheduled Maintenance 20 March 2021 (all regions) Blackboard Ally will be undergoing scheduled maintenance to upgrade our Elasticsearch infrastructure. During the maintenance window, the Institutional Report and Configuration UI will be unavailable. Ally will still be handling events and new files, however processing may be delayed during this maintenance period. Europe Maintenance for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Saturday 20 March from 6am-1pm Central European Time / 5am-12pm UK time.


Posted: Saturday, 20th March 2021 05:00 UTC

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