University of Derby

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Upcoming Events

March 2021

BS - Peoplesoft Finance Maintenance

» View Event Details | Created Mon, 01 Mar 2021 21:00:00 +0000

Scheduled

Kernel updates to PeopleSoft (archived) Finance


Posted: Mon, 01 Mar 2021 21:00:00 +0000

BS - PeopleSoft Campus Maintenance

» View Event Details | Created Wed, 03 Mar 2021 20:00:00 +0000

Update

Currently being updated


Posted: Wed, 03 Mar 2021 21:33:00 +0000

Scheduled
Posted: Wed, 03 Mar 2021 20:00:00 +0000

LimeSurvey Maintenance

» View Event Details | Created Mon, 08 Mar 2021 08:45:00 +0000

Resolved

This work has been successfully completed and all services have resumed.


Posted: Mon, 08 Mar 2021 08:46:00 +0000

Scheduled

LimeSurvey (survey.derby.ac.uk) is scheduled for maintenance and will be unavailable between 08:45 GMT - 09:00 GMT.


Posted: Mon, 08 Mar 2021 08:45:00 +0000

Collaborate Ultra Version 21.04 Release

» View Event Details | Created Thu, 11 Mar 2021 07:00:00 +0000

Resolved

Vendor completed: 2021-03-11


Posted: Thu, 11 Mar 2021 10:00:00 +0000

Scheduled

Vendor scheduled update. Blackboard have said: "We will try to minimize downtime and do not plan on using these entire maintenance windows, however we will use these entire maintenance windows if necessary. Collaborate Ultra customers will experience intermittent availability during these maintenance windows. How will users access this release? Users will automatically have access to Collaborate Ultra v21.04 after the update."


Posted: Thu, 11 Mar 2021 07:00:00 +0000

TurnItIn

» View Event Details | Created Fri, 12 Mar 2021 17:30:00 +0000

Resolved

Turnitin Feedback Studio, is back to fully functionality as all services have now been restored. Thank you for your patience as we worked to resolve this matter, and we regret any inconvenience this may have caused.


Posted: Sat, 13 Mar 2021 09:07:00 +0000

Update

Emergency Maintenance is complete. For all customers using Turnitin Feedback Studio, we have restored the ability to submit papers and view similarity scores, access submissions, and use grading tools. Details of student paper matches in the similarity report are not currently available. We regret any inconvenience this may have caused as we continue to investigate and work towards complete service restoration.


Posted: Fri, 12 Mar 2021 19:30:00 +0000

Investigating

Turnitin is currently undergoing Emergency Maintenance. Turnitin services will be inaccessible during this period. We apologize for the inconvenience.


Posted: Fri, 12 Mar 2021 17:30:00 +0000

PebblePad Version 2021.1 Release

» View Event Details | Created Tue, 16 Mar 2021 07:00:00 +0000

Resolved

Work Completed.


Posted: Fri, 19 Mar 2021 12:32:00 +0000

Scheduled

Vendor scheduled update.


Posted: Tue, 16 Mar 2021 07:00:00 +0000

Panopto Incident

» View Event Details | Created Thu, 18 Mar 2021 12:17:00 +0000

Resolved

The cause of Hive's earlier outage has now been resolved and a fix deployed: https://status.hivestreaming.com/incidents/b0lws2mjbzww

As a result, we have re-enabled the Hive integration on effected sites and validated the error no longer occurs.


Posted: Thu, 18 Mar 2021 13:17:00 +0000

In Progress

We have identified increased error rates during content viewing on sites with Hive integrations enabled due to an outage caused by Hive.

We have mitigated the issue by disabling Hive integrations on the Panopto sites of customers affected. We will monitor the Hive outage an re-enable the Hive integration when the outage is resolved.

The status of Hive's incident can be viewed here: https://status.hivestreaming.com/incidents/b0lws2mjbzww


Posted: Thu, 18 Mar 2021 12:17:00 +0000

Blackboard Ally Scheduled Maintenance

» View Event Details | Created Sat, 20 Mar 2021 05:00:00 +0000

Resolved

Ally updated


Posted: Sat, 20 Mar 2021 12:00:00 +0000

Scheduled

Scheduled Maintenance 20 March 2021 (all regions) Blackboard Ally will be undergoing scheduled maintenance to upgrade our Elasticsearch infrastructure. During the maintenance window, the Institutional Report and Configuration UI will be unavailable. Ally will still be handling events and new files, however processing may be delayed during this maintenance period. Europe Maintenance for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Saturday 20 March from 6am-1pm Central European Time / 5am-12pm UK time.


Posted: Sat, 20 Mar 2021 05:00:00 +0000

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