University of Derby

Service Status

Systems are currently experiencing a major outage.

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Upcoming Events

July 2021

Collaborate Ultra Scheduled Maintenance

» View Event Details | Created Thu, 08 Jul 2021 07:00:00 +0000

Resolved

The scheduled maintenance has been completed. Jul 8, 02:00 - 06:00 EDT


Posted: Thu, 08 Jul 2021 11:00:00 +0000

Scheduled

Blackboard will be deploying their Collaborate Ultra v21.12 release to Canada (AWS Montreal) Exact times to be released approximately 2 weeks before the release to production date. 4 hr window normally given for maintenance


Posted: Thu, 08 Jul 2021 07:00:00 +0000

Blackboard (Course Resources) Upgrade

» View Event Details | Created Fri, 09 Jul 2021 22:59:00 +0000

Resolved

Work Completed.


Posted: Wed, 14 Jul 2021 17:38:00 +0000

Update

Work is in progress.


Posted: Fri, 09 Jul 2021 23:05:00 +0000

Scheduled

The Blackboard (Course Resources) upgrade will take place on Friday 9th July 23:59 to Wednesday 14th July 23:59 during which time the service will be unavailable. The extended downtime is required as the service is undergoing significant change to its technical infrastructure.

Students – More information can be found via the UDo News tile.

Staff – More information can be be found on the intranet - https://unimailderbyac.sharepoint.com/sites/celt/SitePages/Blackboard-(Course-Resources)-upgrade.aspx

Please note: The following services, as accessed from within Blackboard , will also be affected.

• Panopto

• Turnitin

• Collaborate

We apologise for any inconvenience.


Posted: Tue, 01 Jun 2021 14:36:00 +0000

Blackboard Course Resources - EU SaaS Learn downtime

» View Event Details | Created Mon, 19 Jul 2021 10:53:00 +0000

Resolved

The incident is now resolved.


Posted: Fri, 16 Jul 2021 19:27:00 +0000

Update

On evening of 16th July several SaaS Blackboard Learn instances suffered downtime in the EU region.

Blackboard reported the incident at the time. They have since noted “The incident is now resolved and an RCA was open for investigation"


Posted: Mon, 19 Jul 2021 10:53:00 +0000

TurnItIn -Similarity Report Generation Issues

» View Event Details | Created Thu, 22 Jul 2021 12:37:00 +0000

Resolved

Due to an unexpected service degradation, users of Turnitin.com, TurnitinUK.com & iThenticate may have been unable to receive Similarity Reports for their submissions today. Users accessing these services via an integration, may also have been affected.

We are pleased to advise that service has been restored.


Posted: Thu, 22 Jul 2021 17:50:00 +0000

Investigating

Turnitin.com, TurnitinUK.com & iThenticate are currently experiencing an unexpected service degradation. Users accessing these services via an integration may also be affected.

During this time, you may find that Similarity Reports are not generating.


Posted: Thu, 22 Jul 2021 12:37:00 +0000

LimeSurvey Maintenance

» View Event Details | Created Wed, 28 Jul 2021 07:30:00 +0000

Resolved

Maintenance has been completed.


Posted: Wed, 28 Jul 2021 08:06:00 +0000

Scheduled

LimeSurvey (survey.derby.ac.uk) is scheduled for maintenance and will be unavailable between 08:30 GMT - 09:00 GMT


Posted: Wed, 28 Jul 2021 07:30:00 +0000

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