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Upcoming Events

December 2021

Blackboard Course Resources Monthly Release: v3900.28.0

» View Event Details | Created Thu, 02 Dec 2021 00:01:00 +0000

Scheduled

As part of Blackboard's continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.28.0 today, 2nd December 2021

Each monthly release contains new features or feature enhancements, as well as maintenance items.

No disruption to service is expected.


Posted: Thu, 02 Dec 2021 00:01:00 +0000

Collaborate Ultra Scheduled Maintenance

» View Event Details | Created Thu, 09 Dec 2021 07:00:00 +0000

Resolved

Resolved 09 Dec 2021 06:00 EST [11:00am GMT]


Posted: Thu, 09 Dec 2021 11:00:00 +0000

Update

Collaborate (CA) Impacting Maintenance

Maintenance complete

The scheduled maintenance has been completed.

Time posted

Dec 9, 06:00 EST [11:00am GMT]


Posted: Thu, 09 Dec 2021 11:49:00 +0000

Scheduled

Blackboard will be deploying their Collaborate Ultra v21.22 release to Canada (AWS Montreal) Exact times to be released approximately 2 weeks before the release to production date. 4 hr window normally given for maintenance


Posted: Thu, 09 Dec 2021 07:00:00 +0000

TurnItIn - Delayed Similarity Report generation

» View Event Details | Created Tue, 14 Dec 2021 09:45:00 +0000

Resolved

Due to an unexpected service incident, users may have experienced slower than usual Similarity Report generation when using Turnitin, TurnitinUK, iThenticate and CrossRef Similarity Check. We are pleased to advise that service has been restored.

The incident occurred between the following times:

GMT: December 13th 21:30 - December 14th 10:30


Posted: Tue, 14 Dec 2021 11:23:00 +0000

Investigating

Turnitin, TurnitinUK and iThenticate are currently experiencing an unexpected service incident.

During this time, you may find that Similarity Report generation is taking longer than expected.


Posted: Tue, 14 Dec 2021 09:45:00 +0000

Blackboard Course Resources Incident

» View Event Details | Created Fri, 17 Dec 2021 15:45:00 +0000

Resolved

Timeframe: FROM: 17.12.2021 15:45 TO: 18.12.2021 18:00 Some users may have had difficulty submitting assignments or did not receive receipt emails during this window. The issue has now been resolved.


Posted: Fri, 17 Dec 2021 15:45:00 +0000

Grade Journey Consulting Central Extension Service Interruption

» View Event Details | Created Mon, 20 Dec 2021 20:05:00 +0000

Resolved

Incident resolved

This incident has been resolved. The Grade Journey Approval and Transfer Tool is now working as expected.

Time posted

Dec 20, 20:07 EST


Posted: Tue, 21 Dec 2021 07:56:00 +0000

Investigating

Grade Journey Consulting Central Extension Service Interruption

New incident: Investigating

The Grade Journey Approval and Transfer Tool launches a blank page and never loads the course information necessary for executing grade approval and extraction workflows

The incident is being investigated at the moment.

Additional updates will be posted to status.blackboard.com

Time posted

Dec 20, 15:04 EST


Posted: Mon, 20 Dec 2021 20:05:00 +0000

Springshare (LibGuides) Server Maintenance Downtime

» View Event Details | Created Tue, 21 Dec 2021 02:30:00 +0000

Scheduled

Vendor Message: "We are planning critical server maintenance for all products starting at 02:30 UTC/GMT on Tuesday 21 December 2021, which will require as much as 20 minutes of down time for each Springshare app (LibGuides, LibAnswers, LibCal, LibStaffer, LibWizard, LibInsight, and LibConnect). "There are no changes required on your side. This is simply a notification of the expected down time while we make these critical updates to our servers. Thank you, The Springshare Team"


Posted: Tue, 21 Dec 2021 02:30:00 +0000

MyHub System Maintenance

» View Event Details | Created Thu, 23 Dec 2021 09:00:00 +0000

Scheduled

MyHub will be unavailable between 09:00 - 12:00.


Posted: Wed, 22 Dec 2021 18:00:00 +0000

Learn Mobile Services Impacting Maintenance

» View Event Details | Created Fri, 24 Dec 2021 02:00:00 +0000

Scheduled

VENDOR NOTIFICATION: Bulletin/Advisory Information: Anthology + Blackboard will be performing client impacting maintenance to our Mobile Learn Central Service (MLCS).

Start Thursday, 12/23/2021, 9:00pm EST [ 12/24/2021 02:00am GMT ]

End Thursday, 12/23/2021, 9:15pm EST [ 12/24/2021 02:15am GMT ]

The MLCS database will be upgraded during this time. The expected impacts to Blackboard app and Blackboard Instructor app users are as follows: -Unauthenticated users may be unable to search for their institution -Authenticated users may not receive push notifications

Please follow https://status.blackboard.com/incidents/ydrfg8560l60 for updates.


Posted: Fri, 17 Dec 2021 13:38:00 +0000

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