Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 02 Aug 2022 19:00:00 +0000

Scheduled

Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 2 August and 7am on Wednesday 3 August.

Posted: Tue, 02 Aug 2022 19:00:00 +0000

Turnitin Incident - Logging in and Delayed Similarity Report Generation - 5 August 2022

» View Event Details | Created Fri, 05 Aug 2022 09:34:00 +0000

Resolved

Maintenance complete.

Posted: Fri, 23 Sep 2022 12:43:00 +0000

Update

Vendor Update >>

Incident resolved

We’ve fixed it!

Due to an unexpected service incident, users of Turnitin and TurnitinUK, iThenticate, Draft Coach, Turnitin Originality, Turnitin Similarity, SimCheck and Crossref Similarity Check, may have experienced issues logging in and slower than usual Similarity Report generation speeds. Users accessing these services via an integration may also have been affected.

However, we are pleased to advise that the service has now been restored.

The incident occurred between the following times:

PDT August 5th 01:14 - August 5th 03:05 BST: August 5th 09:14 - August 5th 11:05 AEST: August 5th 18:14 - August 5th 20:05

Please accept our apologies if you were impacted by today’s incident.

Posted: Fri, 05 Aug 2022 11:44:00 +0000

Update

Vendor Update >

Incident status: Monitoring

A fix has been implemented and we are monitoring the results. We are also continuing to work through the backlog of submissions that have been affected by this incident, so you may still see a delay in report generation. Apologies for any inconvenience caused.

Posted: Fri, 05 Aug 2022 10:42:00 +0000

Scheduled

The vendor has announced the following >

Logging in and Delayed Similarity Report Generation

New incident: Investigating

We’ve run into some issues.

Users of Turnitin and TurnitinUK, iThenticate, as well as Turnitin Originality, Turnitin Similarity, SimCheck and Crossref Similarity Check are currently experiencing an unexpected service incident.

Users also accessing these services via an integration may also be affected. During this time, users may be experiencing intermittent issues logging in and slower report generation times.

We invite you to track the progress of this incident while we work to bring the service back to optimum health: https://cas5-0-urlprotect.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2ft.co%2foVlXfKk45h&umid=5c02032d-5434-43c4-96b2-611501b78151&auth=0461378670d24c9f6f21b254e6de00fe466779b9-d5a3ee42b31277744e22828e0834ad69f323ef2b

Posted: Fri, 05 Aug 2022 09:34:00 +0000

Collaborate Ultra Scheduled Maintenance

» View Event Details | Created Thu, 11 Aug 2022 07:00:00 +0000

Resolved

The scheduled maintenance has been completed.

Posted: Thu, 11 Aug 2022 10:01:00 +0000

Update

Scheduled maintenance is currently in progress. We will provide updates as necessary. Start Time: Thursday, August 11, 2022 2:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

End Time: Thursday, August 11, 2022 6:00 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://blackboard.secure.force.com/publickbarticleview?id=kAE5Y000000oN5nWAE&homepage=true

Posted: Thu, 11 Aug 2022 06:27:00 +0000

Scheduled

Blackboard will be deploying their Collaborate Ultra v22.14 release to Canada (AWS Montreal) Exact times to be released approximately 2 weeks before the release to production date. 4 hr window normally given for maintenance.

Posted: Thu, 11 Aug 2022 07:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Sat, 20 Aug 2022 00:00:00 +0000

Scheduled

MyHub will be unavailable on Saturday 20 August between 12:00am and 12:00pm.

Posted: Sat, 20 Aug 2022 00:00:00 +0000

Panopto: Vendor Scheduled Maintenance

» View Event Details | Created Wed, 24 Aug 2022 22:00:00 +0000

Resolved

Title: Panopto EU Cloud Scheduled Downtime

Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU)

Update: We have completed the maintenance to the EU Cloud.

Best Regards, Your Panopto Team

Posted: Thu, 25 Aug 2022 08:21:00 +0000

Update

Title: Panopto EU Cloud Scheduled Downtime

Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU)

Update: On Wednesday, August 24th, your Panopto Cloud site will be taken offline for database maintenance. This upgrade will occur from 10:00 pm to 10:05 pm GMT. We expect up to 5 minutes of downtime.

Best Regards, Your Team at Panopto

Posted: Thu, 25 Aug 2022 08:21:00 +0000

Scheduled

Panopto EU Cloud Scheduled Downtime Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU)

Details: On Wednesday, August 24th, your Panopto Cloud site will be taken offline for database maintenance. This upgrade will occur from 10:00 pm to 10:05 pm GMT. We expect up to 5 minutes of downtime.

Posted: Wed, 24 Aug 2022 22:00:00 +0000

Blackboard Course Resources Monthly Release: v3900.46.0

» View Event Details | Created Wed, 24 Aug 2022 23:00:00 +0000

Resolved

System updated.

Posted: Fri, 23 Sep 2022 12:12:00 +0000

Update

Learn SaaS 3900.46.0: Maintenance Production Release (scheduled for Aug 25, 2022) Maintenance in progress Release is currently in progress. Full build number is 3900.46.0-rel.27+79a83af Time posted Aug 25, 07:49 EDT

Posted: Thu, 25 Aug 2022 13:43:00 +0000

Update

Learn SaaS 3900.46.0: Maintenance Production Release (scheduled for Aug 25, 2022) Upcoming scheduled maintenance notice

Blackboard will be deploying a Learn SaaS 3900.46.0 Maintenance Release to Production environments.

Scheduled for August 25, 2022 Start time Aug 25, 00:00 EDT Estimated duration 1 day

Posted: Tue, 23 Aug 2022 13:47:00 +0000

Update

Learn SaaS 3900.46.0: Feature Production Release (ON HOLD)

Maintenance update Due to an issue found during testing, the Learn SaaS 3900.46.0 Feature Production release, originally scheduled for August 4th, will be delayed. Timing of the release will be provided as soon as more information is available. Start time Aug 4, 00:00 EDT Estimated duration 1 day

Posted: Thu, 04 Aug 2022 06:38:00 +0000

Investigating

As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.46.0

Each monthly release contains new features or feature enhancements, as well as maintenance items.

No disruption to service is expected.

Posted: Wed, 03 Aug 2022 23:00:00 +0000