University of Derby

Service Status

The service may be slow or degraded.

Return to Statuspage

Upcoming Events

January 2023

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 03 Jan 2023 19:00:00 +0000

Scheduled

Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 3 January and 7am on Wednesday 4 January.


Posted: Tue, 03 Jan 2023 19:00:00 +0000

Blackboard Course Resources Monthly Release: v3900.56.0

» View Event Details | Created Thu, 05 Jan 2023 00:05:00 +0000

Resolved

Maintenance complete - Most upgrades are now complete. We are continuing to work through those that did not succeed.


Posted: Fri, 13 Jan 2023 13:05:00 +0000

Resolved

Learn SaaS 3900.46.0: Maintenance Production Release (scheduled for Aug 25, 2022)

Maintenance complete

Most upgrades are now complete. We are continuing to work through those that did not succeed.

Time posted

Aug 26, 09:14 EDT


Posted: Fri, 23 Sep 2022 12:11:00 +0000

Scheduled

As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.56.0 on 5th January 2022

Each monthly release contains new features or feature enhancements, as well as maintenance items.

No disruption to service is expected.


Posted: Thu, 05 Jan 2023 00:05:00 +0000

Collaborate Ultra Scheduled Maintenance v22.24

» View Event Details | Created Thu, 12 Jan 2023 07:00:00 +0000

Resolved

Complete


Posted: Thu, 12 Jan 2023 14:00:00 +0000

Scheduled

All clients will be upgraded on Thursday, January 12, 2023


Posted: Thu, 12 Jan 2023 07:00:00 +0000

Turnitin Maintenance - January 14 17:00 - 01:00 (Jan 15th) GMT

» View Event Details | Created Sat, 14 Jan 2023 17:00:00 +0000

Resolved

Completed - The scheduled maintenance has been completed. Jan 14, 19:00 PST


Posted: Sun, 15 Jan 2023 01:45:00 +0000

Scheduled

Vendor Notification received:

Upcoming scheduled maintenance notice

Turnitin will take an 8 hour maintenance window on January 14 09:00 – 17:00 PST, January 14 17:00 – 01:00 (Jan 15th) GMT, January 15 04:00 – 12:00 AEDT [go to https://cas5-0-urlprotect.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2ftinyurl.com%2f2jvv86mj&umid=cb5dd129-16ab-496b-982e-0f3501b3fd4d&auth=0461378670d24c9f6f21b254e6de00fe466779b9-90855e994065f70f455b75d412eafdefd1462d07 for local time] with the following services being unavailable during these times:

Turnitin and TurnitinUK (including all Integrations) Originality (including all Integrations) SimCheck (including Integrations) Similarity (including Integrations) Turnitin Core API (including Integrations) Crossref Similarity Check Draft Coach Gradescope Authorship Canvas Plagiarism Framework Integrations through LTI 1.3 Roster Sync through Turnitin.com Feedback Studio for iOS iThenticate iThenticate (via API)

Components affected

Turnitin - Turnitin.com Turnitin - Turnitin Logins Turnitin - Turnitin Paper Submissions Turnitin - Turnitin Report Processing... Turnitin - Turnitin Feedback Studio A... ...and 32 more components.


Posted: Sat, 14 Jan 2023 17:00:00 +0000

Turnitin Incident - Unexpected Service Incident - 16 January 2023

» View Event Details | Created Mon, 16 Jan 2023 11:05:00 +0000

Resolved

Resolved We’ve fixed it!

Due to an unexpected service incident, you may have experienced intermittent access issues and slowness when opening Similarity Reports, as well as received errors when attempting to grade, or add feedback in Turnitin and Turnitin UK today. Users accessing these services via an integration may also have been affected. We are pleased to advise that service has been restored.

The incident occurred between the following times:

PST: January 16th 02:19 - January 16th 07:31 GMT: January 16th 10:19 - January 16th 15:31 AEDT: January 16th 21:19 - January 17th 02:31

We regret any inconvenience this may have caused if you were impacted by today’s incident.


Posted: Mon, 16 Jan 2023 15:55:00 +0000

Investigating

NFO:

Turnitin Incident - Unexpected Service Incident - 16 January 2023

Unexpected Service Incident

New incident: Investigating We’ve run into some issues.

Due to an unexpected service incident, users of Turnitin and Turnitin UK may be experiencing issues with slowness when opening Similarity Reports, and receiving errors when attempting to grade or add feedback.

Users accessing these services via an integration may also be affected.

We invite you to track the progress of this incident while we work to bring the service back to optimum health.


Posted: Mon, 16 Jan 2023 11:05:00 +0000

University of Derby Research System (Haplo)

» View Event Details | Created Wed, 18 Jan 2023 13:54:00 +0000

Resolved

Intermittent service to the University of Derby Research System, research.derby.ac.uk, has been resolved. We are very sorry for any inconvenience caused.


Posted: Mon, 06 Feb 2023 10:31:00 +0000

Update

The service is performing as expected. However, we shall continue to monitor the case to ensure the quality of service.


Posted: Mon, 30 Jan 2023 10:54:00 +0000

Investigating

The University of Derby Research System (Haplo) is experiencing intermittent service. The supplier, Cayuse is investigating the issue.


Posted: Wed, 18 Jan 2023 13:54:00 +0000

Cisco ASA Planned Emergency Maintenance

» View Event Details | Created Fri, 20 Jan 2023 16:00:00 +0000

Resolved

Planned Cisco ASA maintenance affecting VPN services has been completed successfully. University Virtual Private Network (VPN) service is now operational.


Posted: Sat, 21 Jan 2023 00:35:00 +0000

Scheduled

There is planned maintenance from 4pm onwards this evening for the Cisco AnyConnect service, during this time there may be intermittent VPN access.


Posted: Fri, 20 Jan 2023 16:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Sat, 21 Jan 2023 00:00:00 +0000

Scheduled

MyHub will be unavailable on Saturday 21 January between 12.00am and 12.00pm.


Posted: Sat, 21 Jan 2023 00:00:00 +0000

December 2022 February 2023 Current Month

Subscribe to Updates