Research Manager (Haplo)
» View Event Details | Created
Resolved
The Deployment was successfully completed.
Posted:
Scheduled
Deployment of Repository Module developments.
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Posted:
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University of Derby
Service Status
All Systems are Online
Upcoming Events
February 2023
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Blackboard Course Resources Monthly Release: v3900.58.0
» View Event Details | Created
Scheduled
Scheduled for 2023-02-02
Posted:
Investigating
As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.58.0 on 2nd Feb 2023 Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.
Posted:
Primo MT EU03 Environment scheduled maintenance - Saturday, 2023-February-04 23:00 UTC
» View Event Details | Created
Scheduled
Dear ExLibris Customer,
At ExLibris, we’re always working to enhance the functionality and security of our products. We will be applying the February release on your Production environment. Access to your environment may be temporarily unavailable during this time Estimated Start time: Saturday, 2023-February-04 23:00 UTC Estimated End time: Sunday, 2023-February-05 03:00 UTC
Posted:
Primo VE EU03 Environment scheduled maintenance - Saturday, 2023-February-04 23:00 UTC
» View Event Details | Created
Scheduled
Dear ExLibris Customer,
At ExLibris, we’re always working to enhance the functionality and security of our products. Please be advised that we will be performing the February release on your Production environment. Access to your environment may be temporarily unavailable during this time.
Estimated Start time: Saturday, 2023-February-04 23:00 UTC Estimated End time: Sunday, 2023-February-05 00:00 UTC
Posted:
Alma EU03 Environment scheduled maintenance - Saturday, 2023-February-04 23:00 UTC
» View Event Details | Created
Scheduled
Dear ExLibris Customer,
At ExLibris, we’re always working to enhance the functionality and security of our products. Please be advised that we will be performing the February release on your Production environment. Access to your environment may be temporarily unavailable during this time.
Estimated Start time: Saturday, 2023-February-04 23:00 UTC
Estimated End time: Sunday, 2023-February-05 00:00 UTC
Posted:
Leganto EU03 Environment scheduled maintenance - Saturday, 2023-February-04 23:00 UTC
» View Event Details | Created
Scheduled
Dear ExLibris Customer,
At ExLibris, we’re always working to enhance the functionality and security of our products. Please be advised that we will be performing the February release on your Production environment. Access to your environment may be temporarily unavailable during this time.
Estimated Start time: Saturday, 2023-February-04 23:00 UTC
Estimated End time: Sunday, 2023-February-05 00:00 UTC
Posted:
MyHub System Maintenance
» View Event Details | Created
Scheduled
MyHub will be unavailable all day on Monday 6 February due to an system upgrade
Posted:
Academic Workload Planning System (AWPS) system maintenance
» View Event Details | Created
Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 7 February and 7am on Wednesday 8 February.
Posted:
Research Manager (Haplo)
» View Event Details | Created
Scheduled
Update to the branding on the repository.derby.ac.uk site to meet Accessibility Regulations 2018. No downtime expected.
Posted:
Panopto - Intermittent Service Degradation in Video Processing
» View Event Details | Created
Resolved
Vendor Update: The Panopto EU Cloud has been stable and metrics have remained normal since our last update.
We are resolving this incident and Panopto engineers are completing a root cause analysis (RCA), which we will post [...], within the next week.
Posted:
Update
Incident Update. Panopto Cloud Operations Status.
Current Status: Operational
Affected Infrastructure Components: Processing / Encoding Locations: Europe (EU)
Update: We have identified a source of the intermittent service degradation affecting video processing on our platform. We have made changes to the platform which address the identified source and initial indications are that this has addressed the performance degradation. We will continue to monitor the platform over the next 24 hours to determine if this fully resolves the degraded performance.
Posted:
Investigating
[Investigating] We are tracking an intermittent service degradation to the processing of some videos.
A small number of videos are taking an extended amount of time to be processed by our platform.
We are continuing to investigate these delays and will provide daily updates on our progress, or as important information becomes available.
Posted:
Panopto Cloud Operations Status
» View Event Details | Created
Update
Current Status: Partial Service Disruption
Affected Infrastructure Components: Website Locations: North America (NA), Europe (EU), Canada (CA)
Update: The source of increased error rates for editing Zoom-based sessions has been identified and fixed. We will continue to monitor our metrics and post an update within 72 hours.
Posted:
Update
Current Status: Partial Service Disruption
Affected Infrastructure Components: Website Locations: North America (NA), Europe (EU), Canada (CA)
Update: The source of the increased error rates has been identified. We have developed a fix, and are working through the final stages of our quality assurance and test process before we deploy the fix to all affected cloud environments.
Our next update will be within 6 hours.
Posted:
Update
Current Status: Partial Service Disruption
Affected Infrastructure Components: Website Locations: North America (NA), Europe (EU), Canada (CA)
Update: The source of the increased error rates has been identified. Our cloud operations team is working on a mitigation for the issue. We have identified a fix, and are working through our test and release process to get the fix deployed.
Our next update will be within 6 hours.
Posted:
Update
Current Status: Partial Service Disruption
Affected Infrastructure Components: Website Locations: North America (NA), Europe (EU), Canada (CA)
Update:
The source of the increased error rates has been identified. Our cloud operations team is working on a mitigation for the issue.
Our next update will be within 60 minutes.
Posted:
Update
Current Status: Partial Service Disruption
Affected Infrastructure Components: Website Locations: North America (NA), Europe (EU), Canada (CA)
Update: The Panopto NA, EU & CA Cloud is continuing to experience an increased error rate in editing sessions.
Our engineering team is actively investigating this issue with urgent priority. Please bear with us while we continue to investigate the cause.
Our next update will be within 60 minutes.
Posted:
Investigating
Current Status: Partial Service Disruption
Affected Infrastructure Components: Website Locations: North America (NA), Europe (EU), Canada (CA)
Update: The Panopto NA, EU & CA Clouds are experiencing an increased error rate in editing sessions.
Our cloud operations team is urgently investigating the issue and we'll update here as soon as we know more.
Our next update will be within 30 minutes.
What does this mean? Loading the Editor when a session has captions will fail when the language of the captions differs from the site or folder default
Posted: