University of Derby

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Upcoming Events

March 2023

MyHub System Maintenance

» View Event Details | Created Wed, 01 Mar 2023 07:00:00 +0000

Scheduled

MyHub will be unavailable on Friday 3 March between 9.00am and 12.00pm.


Posted: Wed, 01 Mar 2023 07:00:00 +0000

Blackboard Course Resources Monthly Release: v3900.60.0

» View Event Details | Created Thu, 02 Mar 2023 00:00:00 +0000

Scheduled

As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.60.0 on 2 March 2023. Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.


Posted: Thu, 02 Mar 2023 00:00:00 +0000

Blackboard Course Resources Monthly Release: v3900.62.0

» View Event Details | Created Mon, 06 Mar 2023 00:00:00 +0000

Resolved

Maintenance complete

Most upgrades are now complete. We are continuing to work through those that did not succeed.


Posted: Fri, 14 Apr 2023 09:30:00 +0000

Scheduled

As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.62.0 on 6 April 2023. Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.


Posted: Mon, 06 Mar 2023 00:00:00 +0000

Issues affecting the Blackboard App

» View Event Details | Created Tue, 07 Mar 2023 12:43:00 +0000

Resolved

The issue affecting the Blackboard app has now been resolved by our supplier.


Posted: Tue, 07 Mar 2023 13:52:00 +0000

Investigating

DS&S are aware of problems with the Blackboard App at the moment, our supplier is working on fixing the issue and analysing the root cause. This issue is affecting the mobile app only, and staff and students are recommended to use a web browser to access Blackboard if they are experiencing issues on their mobile app. We’ll share further updates as they become available to us.


Posted: Tue, 07 Mar 2023 12:43:00 +0000

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 07 Mar 2023 19:00:00 +0000

Scheduled

Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 7 March and 7am on Wednesday 8 March.


Posted: Tue, 07 Mar 2023 19:00:00 +0000

Collaborate (CA) Impacting Maintenance

» View Event Details | Created Thu, 09 Mar 2023 02:00:00 +0000

Scheduled

Upcoming scheduled maintenance notice The Collaborate v23.03 release will be deployed to the Canada region (https://ca.bbcollab.com), hosted in AWS (Canada - Montreal): ca-central-1.

Start Time: Thursday, March 9, 2023 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

End Time: Thursday, March 9, 2023 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours

Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://cas5-0-urlprotect.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fsupport.class.com%2fs%2farticle%2fCollaborate%2dVersion%2d23%2d03%2dRelease&umid=31b0495b-9a51-4771-a9c6-923bc709a3e7&auth=0461378670d24c9f6f21b254e6de00fe466779b9-b676df5beb3aba1945c6a25d415ea0e06a3eddad

Please visit the release notes page: https://cas5-0-urlprotect.trendmicro.com:443/wis/clicktime/v1/query?url=https%3a%2f%2fwww.class.com%2fsupport%2fcollaborate%2frelease%2dnotes&umid=31b0495b-9a51-4771-a9c6-923bc709a3e7&auth=0461378670d24c9f6f21b254e6de00fe466779b9-ba990e04af7d201f0f5b3c1d7fd1a4100205dacc

Start time Mar 9, 02:00 EST Estimated duration 4 hours Components affected Collaborate - Collaborate (Canada)

https://status.class.com/incidents/3n138t07wl46


Posted: Thu, 09 Mar 2023 02:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Sat, 11 Mar 2023 02:00:00 +0000

Scheduled

MyHub will be unavailable on Saturday 11 March between 2.00am and 12.00pm.


Posted: Sat, 11 Mar 2023 02:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Wed, 22 Mar 2023 18:00:00 +0000

Scheduled

MyHub will be unavailable on Wednesday 22 March between 6.00pm and 12.00am.


Posted: Wed, 22 Mar 2023 18:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Sat, 25 Mar 2023 00:00:00 +0000

Scheduled

MyHub will be unavailable on Saturday 25 March between 12.00am and 12.00pm.


Posted: Sat, 25 Mar 2023 00:00:00 +0000

Turnitin Incident - Unexpected Service Incident - 27 March 2023

» View Event Details | Created Mon, 27 Mar 2023 08:27:00 +0000

Update

VENDOR UPDATE: Incident resolved

We’ve fixed it!

Due to an unexpected service incident, users in the Americas may have experienced slower Similarity Report generation times in Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check, when submitting Microsoft PowerPoint files. We are pleased to advise that the service has been restored.

The incident occurred between the following times:

PDT: March 26th 17:50 - March 26th 02:53 GMT: March 27th 00:50 - March 27th 09:53 AEDT: March 27th 11:50 - March 27th 20:53

We regret any inconvenience this may have caused if you were impacted by today’s incident.


Posted: Mon, 27 Mar 2023 09:27:00 +0000

Investigating

VENDOR NOTIFICATION:

New incident: Identified Due to an unexpected service incident, users of the following products Turnitin Similarity, SimCheck, Originality and Crossref Similarity Check, may be experiencing slower Similarity Report generation times when submitting Microsoft Powerpoint files.

During this time, users may find that submissions are slower to generate a Similarity Report.


Posted: Mon, 27 Mar 2023 08:27:00 +0000

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