Vendor notification: Blackboard Learn: Global DNS Issue
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View Event Details
| Created Thu, 20 Apr 2023 12:28:00 +0000
Update
Incident resolved :
Monitored the sites for an hour, observed that Sites are Stable and running fine.
Time posted
Apr 20, 11:48 EDT
Components affected
Europe & Middle East - Learn - SaaS (...
Americas - Learn - SaaS (US)
Asia Pacific - Learn - SaaS (Asia Pac...
Global - Learn - SaaS - Global
Africa - Learn - SaaS (Africa)
Posted: Thu, 20 Apr 2023 16:19:00 +0000
Update
Vendor Update:
Incident status: Monitoring
All issues has been resolved & Sites are operating normally since 10:20 AM ET.
We'll continue to monitor the results
Time posted
Apr 20, 10:50 EDT
Posted: Thu, 20 Apr 2023 15:21:00 +0000
Investigating
We have been notified as follows: "Blackboard Learn sites are facing DNS issue globally, Teams are currently investigating this issue."
User login's may be affected. Where access has been managed, there may be issues with some native & third party functionality within Blackboard Learn.
Posted: Thu, 20 Apr 2023 12:28:00 +0000