» View Event Details | Created
Resolved
Maintenance completed
Scheduled
The library catalogue and reading lists (Alma, Primo and Leganto) might be unavailable due to maintenance by Ex Libris on
Estimated Start time: Saturday, 2023-April-01 22:00 UTC
Estimated End time: Saturday, 2023-April-01 23:00 UTC
Click here to see the details on the Exlibris Status Page.
» View Event Details | Created
Scheduled
Our AI writing detection preview will be available across many of our products including Turnitin Feedback Studio (TFS), TFS with Originality, Turnitin Originality, Turnitin Similarity, Simcheck, Originality Check, and Originality Check+, on April 4, 2023.
» View Event Details | Created
Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 4 April and 7am on Wednesday 5 April.
» View Event Details | Created
Scheduled
We are doing some essential maintenance to our systems that support our mobile platform. This will result in some unplanned downtime of 30 minutes between 12:00am EDT and 12:30am EDT ( from 5pm BST to 5:30pm BST) on 6th April 2023. Services during this time on mobile will be disrupted. Apologies for any inconvenience caused.
» View Event Details | Created
Resolved
The issues affecting Microsoft Dynamics CRM should now be resolved, and Digital Solutions and Services will continue to work with colleagues directly who may be experiencing any residual issues.
Investigating
Digital Solutions and Services are currently investigating reported issues with Microsoft Dynamics CRM.
» View Event Details | Created
Resolved
The issue affecting MyHub has now been resolved by our supplier.
Investigating
iTrent, which is the external cloud service that runs the MyHub website, is currently experiencing a global outage, and as such staff are unable to access MyHub. DS&S have raised this with the supplier, and they have confirmed that they are working on restoring services for all customers as soon as possible.
» View Event Details | Created
Scheduled
MyHub will be unavailable from 6pm Friday 14th April until 6am on Monday 17th April.
» View Event Details | Created
Resolved
UDo System Maintenance For UDo Refresh - Phase 1 Now Complete
Scheduled
UDo will be unavailable during this update
» View Event Details | Created
Scheduled
MyHub will be unavailable on Tuesday 18 April between 7.00pm and 9.00pm.
» View Event Details | Created
Update
Incident resolved :
Monitored the sites for an hour, observed that Sites are Stable and running fine.
Time posted
Apr 20, 11:48 EDT
Components affected
Europe & Middle East - Learn - SaaS (...
Americas - Learn - SaaS (US)
Asia Pacific - Learn - SaaS (Asia Pac...
Global - Learn - SaaS - Global
Africa - Learn - SaaS (Africa)
Update
Vendor Update:
Incident status: Monitoring All issues has been resolved & Sites are operating normally since 10:20 AM ET. We'll continue to monitor the results
Time posted
Apr 20, 10:50 EDT
Investigating
We have been notified as follows: "Blackboard Learn sites are facing DNS issue globally, Teams are currently investigating this issue."
User login's may be affected. Where access has been managed, there may be issues with some native & third party functionality within Blackboard Learn.
» View Event Details | Created
Scheduled
MyHub will be unavailable on Saturday 22 April between 12.00am and 12.00pm.
» View Event Details | Created
Update
Service has been restored and is being monitored. As this is a DNS issue it will take a while for the update to arrive with your ISP and your service to be restored.
Investigating
We have been notified as follows: "Blackboard Learn sites are facing DNS issue globally, Teams are currently investigating this issue." User login's may be affected. Where access has been managed, there may be issues with some native & third party functionality within Blackboard Learn.