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Scheduled
Tripleplay will be undergoing scheduled maintenance starting on August 6th through to August 8th. This may result in some digital signage being offline during the maintenance period.
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Scheduled
As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.98.0 on 8 August 2024. Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.
Scheduled
As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.97.0 on 1 August 2024. Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.
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Scheduled
As part of Blackboard’s continuous delivery release schedule, Blackboard Class Collaborate will be upgraded to Collaborate version 24.14 today , Thursday, August 8, 2024, from 12:00 Midnight IST (Irish Standard Time) UTC/GMT +1 hour to Thursday, August 8, 2024, 4:00 AM IST (Irish Standard Time) UTC/GMT +1 hour Collaborate clients will experience intermittent availability during these maintenance windows.
Investigating
Posted:
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Scheduled
ProSolution (FE student admin system) will be unavailable due to maintenance on Tues 13th August from 4pm to 6pm. Website address is https://festudents.derby.ac.uk
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Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 13 August and 7am on Wednesday 14 August.
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Investigating
Turnitin will take a 4 hour maintenance window on August 17 August 17 14:00 – 22:00 BST Unavailable: Originality (including all Integrations) SimCheck (including Integrations) Similarity (including Integrations) Turnitin Core API (including Integrations) Crossref Similarity Check Draft Coach Authorship Turnitin and TurnitinUK (including all Integrations) Roster Sync Feedback Studio for iOS iThenticate 2.0 iThenticate iThenticate (via API) Canvas Plagiarism Framework Integrations through LTI 1.3
The following will be available with some features affected: Gradescope (exporting submissions, access to Gradescope’s Code Similarity Reports and integration with LTI 1.3 will not be possible)
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Resolved
Issue resolved
Investigating
Please note there is a delay on UDOL student blackboard accounts being created and we are currently working to resolve this.
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Scheduled
MyHub will be unavailable on Saturday 24 August between 12am and 12pm.
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Resolved
Ex Libris engineers have resolved the performance issues on the Central Discovery Index (Alma) Production instance; all cloud services are fully operational.
Investigating
Please be advised that CDI may experience performance issues. The supplier is working to quickly fix this.
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Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 27 August and 7am on Wednesday 28 August.
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Scheduled
Digital Solutions and Services will be performing essential maintenance to AppsAnywhere / Cloudpaging services from 5 pm on Thursday 29th August. As a result of this work, AppsAnywhere applications may be removed from your Cloudpaging Player.
If you have any applications in your Cloudpaging Player then you could get an error message similar to the ones below, following this work. After you have selected “OK” on any notifications, you will be able to re-launch any applications that you need again from AppsAnywhere.
Example errors you may receive:
"Application "<name>" has been terminated as it is no longer authorized and will be removed."
"The license for "<name>" is unavailable or expired. The application will be removed."
If you receive such a message, you can safely close this and we kindly ask that you re-launch the application again from the AppsAnywhere portal: https://appsanywhere.derby.ac.uk/managed
How to minimise these errors.
There is no necessity to do anything ahead of this period, however in order to reduce the likelihood or number of errors appearing, then you can remove any applications from the Cloudpaging Player ahead of the change, that you no longer require.
What do the errors mean?
These errors may state a “license expiration”, please note that this is only referring to an internal license used by AppsAnywhere and not any actual licenses that have been purchased to use the software.