University of Derby

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Upcoming Events

March 2025

MyHub System Maintenance

» View Event Details | Created Tue, 04 Mar 2025 18:30:00 +0000

Scheduled

MyHub will be unavailable on Tuesday 4 March between 6:30pm and 11pm.


Posted: Tue, 04 Mar 2025 18:30:00 +0000

Blackboard Course Resources Monthly Release: v3900.112.0

» View Event Details | Created Thu, 06 Mar 2025 00:00:00 +0000

Scheduled

As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.19.0 today 6 March 2025

Each monthly release contains new features or feature enhancements, as well as maintenance items.

No disruption to service is expected.


Posted: Thu, 06 Mar 2025 00:00:00 +0000

Scheduled Maintenance - Print Services

» View Event Details | Created Thu, 06 Mar 2025 07:30:00 +0000

Resolved

Print Service maintenance completed successfully.


Posted: Thu, 06 Mar 2025 07:30:00 +0000

Update

Service maintenance has begun and is scheduled to end by 9am. Printing may be unavailable during this time.


Posted: Thu, 06 Mar 2025 07:30:00 +0000

Scheduled

Print services may be unavailable on Thursday 6th March between 7:30am and 9am due to scheduled maintenance.


Posted: Thu, 06 Mar 2025 07:30:00 +0000

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 11 Mar 2025 19:00:00 +0000

Scheduled

Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 11 March and 7am on Wednesday 12 March.


Posted: Tue, 11 Mar 2025 19:00:00 +0000

UDo/Agent Portal - System Maintenance

» View Event Details | Created Wed, 19 Mar 2025 07:00:00 +0000

Resolved

This work has now been completed - To ensure your access is fully restored you will be asked to sign in to UDo/Agent Portal when you next open the Web/Mobile app.


Posted: Wed, 19 Mar 2025 09:15:00 +0000

Scheduled

Please note that you may experience some disruption in UDo/Agent Portal between 07:00 and 09:00 (UTC) on Wednesday 19* March while we deliver some important service improvements.

Please note that this is a change to the previously advertised date of 12 March.

During this time you may temporarily be unable to see all of your UDo tiles, but you can still access all key systems and services directly via the following links:

ARC PoW: https://derby.arcwebonline.com/pow

Blackboard Learn: https://courseresources.derby.ac.uk/

Careers: https://www.dby.ac/careers

Enrolment: https://students.derby.ac.uk

Ethics Monitor: https://research.derby.ac.uk/

eTrackr: https://etracker.derby.ac.uk/

IT Support: https://www.derby.ac.uk/services/its/

Library - FE: https://www.derby.ac.uk/services/fe-library/

Library - HE: https://libguides.derby.ac.uk/home

Media and Lecture Recordings: https://derby.cloud.panopto.eu/

Microsoft 365: https://www.office.com/

Safety and Wellbeing: https://www.derby.ac.uk/study/student-support/health-and-wellbeing/

Smart Assessor: https://www.smartassessor.co.uk/Account

Student Record: https://students.derby.ac.uk

Timetable: https://cmisgo24.derby.ac.uk/CMISGo/Web/Timetable

TV and Radio (BoB): https://learningonscreen.ac.uk/ondemand

Unimail: https://outlook.office.com/mail/inbox

University of Derby Website: https://www.derby.ac.uk

Buxton and Leek College Website: https://www.blc.ac.uk/current-students/

To ensure that your access is fully restored on completion of this work, you will then be asked to sign in to UDo/Agent Portal afresh.

Please keep an eye on this Service Status page where you can check the status of university IT systems at any time and where further updates on this work will be added as appropriate.

We apologise for any inconvenience caused.

If you have any queries, please get in touch via the IT Service Centre:

Search the IT Service Centre Knowledge Base: https://itservicecentre.derby.ac.uk

Chat with us or Raise a Request at itservicecentre.derby.ac.uk

Visit us in B201, Kedleston Road.


Posted: Wed, 12 Mar 2025 07:00:00 +0000

PeopleSoft maintenance

» View Event Details | Created Thu, 20 Mar 2025 08:00:00 +0000

Scheduled

PeopleSoft maintenance Thursday 20th March 8am, following services affected for 1 minute Online Application form for prospective students,

post-code look up in enrolment pages,

UCAS Import, Student Photos,

DFE Import,

E-Sign up.


Posted: Thu, 20 Mar 2025 08:00:00 +0000

Inbound Email

» View Event Details | Created Thu, 20 Mar 2025 09:21:00 +0000

Resolved

The issue affecting inbound email has now been resolved by Microsoft.


Posted: Thu, 20 Mar 2025 22:00:00 +0000

In Progress

Inbound email delivery is currently not working. Microsoft are working to resolve the issue. This is a global issue impacting all Microsoft email services.


Posted: Thu, 20 Mar 2025 09:21:00 +0000

MyHub System Maintenance

» View Event Details | Created Sat, 22 Mar 2025 00:00:00 +0000

Scheduled

MyHub will be unavailable on Saturday 22 March between 12am and 12pm.


Posted: Sat, 22 Mar 2025 00:00:00 +0000

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 25 Mar 2025 19:00:00 +0000

Scheduled

Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 25 March and 7am on Wednesday 26 March.


Posted: Tue, 25 Mar 2025 19:00:00 +0000

Blackboard Document Rendering Issue

» View Event Details | Created Wed, 26 Mar 2025 14:16:00 +0000

Investigating

Blackboard Document Rendering Issue An update has been posted We are continuing to investigate this issue. It has been determined that the issue is unrelated to Bb Annotate, so the planned Bb Annotate upgrade will resume today. See this maintenance notice for more information on that update: https://status.blackboard.com/incidents/j0tvzvnbbg8y Time posted Mar 26, 10:15 EDT


Posted: Wed, 26 Mar 2025 14:16:00 +0000

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