MyHub System Maintenance
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Scheduled
MyHub will be unavailable on Tuesday 4 March between 6:30pm and 11pm.
Posted:
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Scheduled
MyHub will be unavailable on Tuesday 4 March between 6:30pm and 11pm.
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Scheduled
As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.19.0 today 6 March 2025
Each monthly release contains new features or feature enhancements, as well as maintenance items.
No disruption to service is expected.
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Resolved
Print Service maintenance completed successfully.
Update
Service maintenance has begun and is scheduled to end by 9am. Printing may be unavailable during this time.
Scheduled
Print services may be unavailable on Thursday 6th March between 7:30am and 9am due to scheduled maintenance.
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Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 11 March and 7am on Wednesday 12 March.
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Scheduled
Shibboleth authenticated websites affected by maintenance Wed 12th March 8am to 9am. https://itservicecentre.derby.ac.uk/hc/en-us/articles/115005077369-Shibboleth-authenticated-websites
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Resolved
This work has now been completed - To ensure your access is fully restored you will be asked to sign in to UDo/Agent Portal when you next open the Web/Mobile app.
Scheduled
Please note that you may experience some disruption in UDo/Agent Portal between 07:00 and 09:00 (UTC) on Wednesday 19* March while we deliver some important service improvements.
Please note that this is a change to the previously advertised date of 12 March.
During this time you may temporarily be unable to see all of your UDo tiles, but you can still access all key systems and services directly via the following links:
ARC PoW: https://derby.arcwebonline.com/pow
Blackboard Learn: https://courseresources.derby.ac.uk/
Careers: https://www.dby.ac/careers
Enrolment: https://students.derby.ac.uk
Ethics Monitor: https://research.derby.ac.uk/
eTrackr: https://etracker.derby.ac.uk/
IT Support: https://www.derby.ac.uk/services/its/
Library - FE: https://www.derby.ac.uk/services/fe-library/
Library - HE: https://libguides.derby.ac.uk/home
Media and Lecture Recordings: https://derby.cloud.panopto.eu/
Microsoft 365: https://www.office.com/
Safety and Wellbeing: https://www.derby.ac.uk/study/student-support/health-and-wellbeing/
Smart Assessor: https://www.smartassessor.co.uk/Account
Student Record: https://students.derby.ac.uk
Timetable: https://cmisgo24.derby.ac.uk/CMISGo/Web/Timetable
TV and Radio (BoB): https://learningonscreen.ac.uk/ondemand
Unimail: https://outlook.office.com/mail/inbox
University of Derby Website: https://www.derby.ac.uk
Buxton and Leek College Website: https://www.blc.ac.uk/current-students/
To ensure that your access is fully restored on completion of this work, you will then be asked to sign in to UDo/Agent Portal afresh.
Please keep an eye on this Service Status page where you can check the status of university IT systems at any time and where further updates on this work will be added as appropriate.
We apologise for any inconvenience caused.
If you have any queries, please get in touch via the IT Service Centre:
Search the IT Service Centre Knowledge Base: https://itservicecentre.derby.ac.uk
Chat with us or Raise a Request at itservicecentre.derby.ac.uk
Visit us in B201, Kedleston Road.
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Scheduled
PeopleSoft maintenance Thursday 20th March 8am, following services affected for 1 minute Online Application form for prospective students,
post-code look up in enrolment pages,
UCAS Import, Student Photos,
DFE Import,
E-Sign up.
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Resolved
The issue affecting inbound email has now been resolved by Microsoft.
In Progress
Inbound email delivery is currently not working. Microsoft are working to resolve the issue. This is a global issue impacting all Microsoft email services.
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Scheduled
MyHub will be unavailable on Saturday 22 March between 12am and 12pm.
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Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 25 March and 7am on Wednesday 26 March.
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Investigating
Blackboard Document Rendering Issue An update has been posted We are continuing to investigate this issue. It has been determined that the issue is unrelated to Bb Annotate, so the planned Bb Annotate upgrade will resume today. See this maintenance notice for more information on that update: https://status.blackboard.com/incidents/j0tvzvnbbg8y Time posted Mar 26, 10:15 EDT