University of Derby

Service Status

All Systems are Online

Return to Statuspage

Event History

March 2022

MyHub System Maintenance

» View Event Details | Created Sat, 26 Mar 2022 00:00:00 +0000

Scheduled MyHub will be unavailable on Saturday 26 March between 12:00am - 09:00am
Posted: Sat, 26 Mar 2022 00:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Sat, 19 Mar 2022 00:00:00 +0000

Scheduled MyHub will be unavailable on Saturday 19 March between 12:00am - 12:00pm
Posted: Sat, 19 Mar 2022 00:00:00 +0000

University of Derby Research System Update

» View Event Details | Created Wed, 23 Mar 2022 17:00:00 +0000

Resolved Haplo Repository Module has been successfully implemented as per schedule.
Posted: Thu, 24 Mar 2022 11:34:00 +0000

Incident Update Panopto Cloud Operations Status

» View Event Details | Created Wed, 09 Mar 2022 20:19:00 +0000

Resolved Current Status: Operational Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU) Update: On 2022-03-03 from 21:51 UTC to 22:12 UTC, the Panopto EU Cloud experienced overall increased error rates. During this time, customers will have experienced errors while logging in, viewing, and editing content. RCA: During a planned maintenance operation to update the databases in the EU cloud, a planned failover from the primary database to its live backup resulted in the live backup database becoming temporarily unresponsive. This unresponsiveness led to increased error rates as requests were delayed and timed out. The Panopto operations team resolved the issue by restarting the backup database service. To prevent a recurrence of this issue, our engineering team will implement improvements to our database system architecture to ensure better system stability during scheduled and unscheduled database failovers.
Posted: Wed, 09 Mar 2022 20:19:00 +0000

Collaborate (CA) Impacting Maintenance

» View Event Details | Created Thu, 10 Mar 2022 07:39:00 +0000

Resolved The scheduled maintenance has been completed. Posted 22 minutes ago. Mar 10, 2022 - 06:00 EST
Posted: Thu, 10 Mar 2022 11:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Wed, 09 Mar 2022 20:00:00 +0000

Scheduled MyHub will be unavailable on Wednesday 9 March between 8:00pm - 11:00pm
Posted: Wed, 09 Mar 2022 20:00:00 +0000

Turnitin Incident - Similarity Report generation delays - 8 March 2022

» View Event Details | Created Tue, 08 Mar 2022 09:43:00 +0000

Resolved Resolved
Posted: Fri, 16 Dec 2022 10:30:00 +0000

CMIS Go Downtime, 1st March

» View Event Details | Created Tue, 01 Mar 2022 15:00:00 +0000

Resolved CMIS Go Downtime, 1st March Due to a system patch , the online timetable system CMIS Go will be unavailable between 3pm - 4pm. Students will still be able to access their personalised timetables via the UDo app, but staff will not be able to access online timetables during this period. The online room booking service via CMIS Go will also be unavailable during this time. If you have any questions or concerns, please contact itsservicecentre@derby.ac.uk.
Posted: Tue, 01 Mar 2022 15:00:00 +0000

MyHub system maintenance

» View Event Details | Created Sat, 05 Mar 2022 00:00:00 +0000

Scheduled MyHub will be unavailable on Saturday 5 March between 12am and 12pm.
Posted: Sat, 05 Mar 2022 00:00:00 +0000

Blackboard Course Resources Monthly Release: v3900.34.0

» View Event Details | Created Thu, 03 Mar 2022 00:05:00 +0000

Resolved Resolved
Posted: Fri, 16 Dec 2022 10:29:00 +0000

Collaborate Ultra Scheduled Maintenance

» View Event Details | Created Thu, 10 Mar 2022 07:00:00 +0000

Resolved Resolved
Posted: Fri, 16 Dec 2022 10:26:00 +0000

February 2022 April 2022 Current Month

Subscribe to Updates