University of Derby

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Event History

December 2023

UDo Outage

» View Event Details | Created Sat, 09 Dec 2023 17:14:00 +0000

Resolved This issue has now been resolved by our suppliers.
Posted: Sun, 10 Dec 2023 12:20:00 +0000

Blackboard Anthology Course Resources: AWS Planned Maintenance.

» View Event Details | Created Tue, 12 Dec 2023 01:00:00 +0000

Scheduled Blackboard/Anthology have released the following bulletin: During the scheduled AWS maintenance window on Tuesday, December 12th, we will be migrating client facing production environments institutional pages to pipeline-forge. During this maintenance the Institution Page Ultra navigation may not be available. What you may notice during this time is a 503 Service Temporary Unavailable error message. No action is needed on your part. If you notice this error message outside the maintenance window, please contact Support or open a ticket. Expected duration : 1 hour. AWS - EU-CENTRAL-1, Planned Start Date/Time (GMT) : 12-12-2023 01:00:00
Posted: Tue, 12 Dec 2023 01:00:00 +0000

Library ExLibris: Urgent unplanned maintenance to Primo, Leganto & Alma

» View Event Details | Created Sat, 09 Dec 2023 23:00:00 +0000

Scheduled ExLibris (Clarivate) have notified clients they will be performing urgent unplanned maintenance on production environments. Alma EU03 Environment scheduled maintenance Estimated Start time: Saturday, 2023-December-09 23:00 UTC Estimated End time: Sunday, 2023-December-10 00:00 UTC Primo VE EU03 Environment scheduled maintenance Estimated Start time: Saturday, 2023-December-09 23:00 UTC Estimated End time: Sunday, 2023-December-10 00:00 UTC Leganto EU03 Environment scheduled maintenance Estimated Start time: Saturday, 2023-December-09 23:00 UTC Estimated End time: Sunday, 2023-December-10 00:00 UTC
Posted: Sat, 09 Dec 2023 23:00:00 +0000

Collaborate (CA) Impacting Maintenance

» View Event Details | Created Thu, 14 Dec 2023 00:00:00 +0000

Scheduled We are pleased to announce the upcoming release of Collaborate version 23.20. We are continually evolving to improve the teaching and learning experience. For a complete list of updates and additional details, please review our Collaborate v23.20 Release Notes. When will the update take place? All clients will be upgraded on Thursday, December 14, 2023: Asia Pacific (AWS Sydney: ap-southeast-2): Thursday, December 14, 2023 from 1:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Thursday, December 14, 2023 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours Canada (AWS Montreal: ca-central-1): Thursday, December 14, 2023 from 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours to Thursday, December 14, 2023 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours Europe (AWS Ireland: eu-west-1): Thursday, December 14, 2023 from 12:00 Midnight UTC/GMT to Thursday, December 14, 2023 4:00 AM UTC/GMT US (AWS Virginia: us-east-1): Thursday, December 14, 2023 from 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours to Thursday, December 14, 2023 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours Please note: We will try to minimize downtime and do not plan on using these entire maintenance windows. However, we will use these entire maintenance windows if necessary. Collaborate clients will experience intermittent availability during these maintenance windows. How will users access this release? Users will automatically have access to Collaborate v23.20 after the update. What supporting resources are available? To help you with the transition, new documentation, and knowledge base articles will be published on the day of the release. Release Notes Known Issues List (Available December 14, 2023) Collaborate Release Schedule
Posted: Thu, 14 Dec 2023 00:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Sat, 23 Dec 2023 00:00:00 +0000

Scheduled MyHub will be unavailable on Saturday 23 December between 12am and 12pm.
Posted: Sat, 23 Dec 2023 00:00:00 +0000

Application Licences

» View Event Details | Created Fri, 01 Dec 2023 10:25:00 +0000

Resolved Digital Solutions & Services are aware of an issue with one of our software licencing servers, and we are currently investigating this issue. This may affect access to the following applications: - TVPaint - Diana FEA
Posted: Fri, 01 Dec 2023 10:25:00 +0000

Collaborate (CA) Impacting Maintenance

» View Event Details | Created Thu, 14 Dec 2023 07:00:00 +0000

Scheduled [VENDOR NOTIFICATION] Upcoming scheduled maintenance notice The Collaborate v23.20 release will be deployed to the Canada region (https://ca.bbcollab.com), hosted in AWS (Canada - Montreal): ca-central-1. Start Time: Thursday, December 14, 2023, 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours [7am] ________ End Time: Thursday, December 14, 2023, 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours ________ Collaborate customers will experience intermittent availability during the maintenance window. For more information, please refer to: https://support.class.com/s/collaborate?language=en_US&articlenumber=kA08a000000BKEXCA4&callchild=true&isload=true Please visit the release notes page: https://support.class.com/s/collaborate?language=en_US&articlenumber=kA08a000000E6RKCA0&callchild=true&isload=true Start time: Dec 14, 02:00 EST Estimated duration: 4 hours
Posted: Thu, 14 Dec 2023 07:00:00 +0000

MyHub System Maintenance

» View Event Details | Created Fri, 01 Dec 2023 19:00:00 +0000

Scheduled MyHub will be unavailable on Friday 1 December between 7pm and 11.59pm.
Posted: Fri, 01 Dec 2023 19:00:00 +0000

Academic Workload Planning System (AWPS) system maintenance

» View Event Details | Created Tue, 19 Dec 2023 19:00:00 +0000

Scheduled Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 19 December and 7am on Wednesday 20 December.
Posted: Tue, 19 Dec 2023 19:00:00 +0000

Blackboard Course Resources Monthly Release: v3900.80.0

» View Event Details | Created Thu, 07 Dec 2023 00:00:00 +0000

Scheduled As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.80.0 on 7 December 2023. Each monthly release contains new features or feature enhancements, as well as maintenance items. No disruption to service is expected.
Posted: Thu, 07 Dec 2023 00:00:00 +0000

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