https://research.derby.ac.uk/ is currently unavailable.
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Resolved
Service has been restored.
Posted:
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Resolved
Service has been restored.
Posted:
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Update
Current Status: Degraded Performance
Affected Infrastructure
Components: Video playback
Locations: North America (NA), Europe (EU), Asia-Pacific (AP), Canada (CA), Australia (AU)
Update:
The Panopto Clouds are experiencing a slight increase in viewing error rates. Approximately .26% of video views are impacted. Videos with multiple occurrences of the same clip are not viewable.
The source of the increased error rates has been identified. Our team is planning to deploy the fix after business hours today, Wednesday, 1/31.
We’re sorry for any inconvenience this issue may have caused.
Our next update will be at 9 am PST, Wednesday, 1/31
Posted:
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Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 23 January and 7am on Wednesday 24 January.
Posted:
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Scheduled
PeopleSoft System Maintenance: Tuesday 30th January , 7am – 9am The University of Derby's Student Record System (Oracle/PeopleSoft) will be unavailable due to essential maintenance. During this time the following facilities will be unavailable: Online Application and Online Enrolment Systems Unicard printing In UDo Tiles: Documents | Grades | Profile | Student Record | Unicard Your personal information Forms held on student records Access to submit RACs Access to make payments
Posted:
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Scheduled
MyHub will be unavailable on Saturday 20 January between 12am and 12pm.
Posted:
» View Event Details | Created
Update
Issue resolved.
Service has been resumed
Posted:
» View Event Details | Created
Scheduled
MyHub will be unavailable on Friday 12 January between 6pm and 11pm.
Posted:
» View Event Details | Created
Scheduled
Primo library catalogue maintenance Jan 13th 11pm to Jan 14th 5am. Access to library catalogue might be affected.
Posted:
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Scheduled
Upcoming scheduled maintenance notice
Turnitin will take a 4 hour maintenance window on January 27 08:30 – 12:30 PST, January 27 16:30 – 20:30 GMT, January 28 03:30 – 07:30 AEDT [go to http://tinyurl.com/2dn4pkat for local time] with the following services being impacted during these times:
Originality (including all Integrations)
SimCheck (including Integrations)
Similarity (including Integrations)
Turnitin Core API (including Integrations)
Crossref Similarity Check
Draft Coach
Gradescope
Authorship
Canvas Plagiarism Framework
Integrations through LTI 1.3
Roster Sync through Turnitin.com
Feedback Studio for iOS
We regret any inconvenience this may cause.
Start time
Jan 27, 08:30 PST
Estimated duration
4 hours
Components affected
Americas (US environment) - Turnitin ...
Americas (US environment) - Paper Sub...
Americas (US environment) - Report Pr...
Americas (US environment) - API
Europe (EU environment) - Turnitin Lo...
...and 17 more components.
Posted:
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Scheduled
[VENDOR INFORMATION] We are pleased to announce the upcoming release of Collaborate version 23.22. We are continually evolving to improve the teaching and learning experience.
For a complete list of updates and additional details, please review our Collaborate v23.22 Release Notes.
When will the update take place?
All clients will be upgraded on Thursday, January 11, 2024:
Asia Pacific (AWS Sydney: ap-southeast-2): Thursday, January 11, 2024, from 1:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours to Thursday, January 11, 2024, 5:00 AM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours
Canada (AWS Montreal: ca-central-1): Thursday, January 11, 2024, from 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours to Thursday, January 11, 2024, 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours
Europe (AWS Ireland: eu-west-1): Thursday, January 11, 2024, from 12:00 Midnight UTC/GMT to Thursday, January 11, 2024, 4:00 AM UTC/GMT
US (AWS Virginia: us-east-1): Thursday, January 11, 2024, from 2:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours to Thursday, January 11, 2024, 6:00 AM EST (Eastern Standard Time) UTC/GMT -5 hours
Please note: We will try to minimize downtime and do not plan on using these entire maintenance windows. However, we will use these entire maintenance windows if necessary. Collaborate clients will experience intermittent availability during these maintenance windows.
How will users access this release?
Users will automatically have access to Collaborate v23.22 after the update.
What supporting resources are available?
To help you with the transition, new documentation, and knowledge base articles will be published on the day of the release.
Release Notes
Known Issues List (Available January 11, 2024)
Collaborate Release Schedule
Posted:
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Update
Scheduled maintenance to update MySQL for all customers that are on our Google Cloud and Microsoft Azure Infrastructure. January 10th - 4PM-10PM Central. We expect that the maintenance may result in up to a 15 minute interruption of service to your sites during the MySQL restart
Posted:
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Resolved
The upgrade process has now been completed and printing services should be operational again.
Posted:
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Scheduled
Access to library catalogue could be affected by maintenance.
Click to see the details on the Ex libris Status Page. https://status.exlibrisgroup.com/system_status
Posted:
» View Event Details | Created
Scheduled
Panopto maintenance on 4th January. Access to Panopto might be affected.
Posted:
» View Event Details | Created
Scheduled
MyHub will be unavailable on Tuesday 2 January between 6:30pm and 11pm.
Posted:
» View Event Details | Created
Resolved
Maintenance complete
Most upgrades are now complete. We are continuing to work through those that did not succeed.
Posted: