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Scheduled
On Monday 1st February, between 9pm - 11pm, our Cloudpaging service will be undergoing maintenance. During this time, staff and students may be unable to launch new applications from the AppsAnywhere portal; however applications that have already been loaded into the Cloudpaging Player will be unaffected.
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Resolved
Panopto: [Resolved] Please refer to the 2021-02-04 incident for the RCA: panop.to/20210204RCA
Update
[Resolved] The Panopto EU Cloud search indexing has been stable and metrics have remained normal since our last update. We are resolving this incident and Panopto engineers are completing a root cause analysis, which we will post here, within the next week.
Investigating
Panopto are investigating elevated error rates in search indexing. Service remains up but they advise: "We have identified a performance problem with the search index. As a temporary mitigation, we have redirected live search traffic to a secondary index. Results may be incomplete during this temporary mitigation while we continue to investigate. We are resyncing the primary index in preparation for returning live search traffic to it. Search to the secondary index remains available but potentially incomplete."
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Resolved
This work has been successfully completed and UDo returned to use.
Scheduled
UDo Scheduled Downtime: Wed 3rd Feb 10pm - Thur 4th Feb 3am Due to ITS Appfarm/Database Upgrade.
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Resolved
Work has been completed
Scheduled
Access to University online resources will be impacted Saturday 6 February, 3.00pm - Sunday 7 February, 3.00am .
It will affect all University network applications both on and off site.
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Resolved
Ex Libris Maintenance completed and UDo available.
Scheduled
Supplier Messaging:
Dear Ex Libris Customer,
As part of our ongoing activity towards improving your environment, we will be performing the following maintenance on your Production environment.
Estimated Start: Saturday, 2021-February-20 23:00 UTC Estimated End: Sunday, 2021-February-21 00:00 UTC Description: Planned maintenance Maintenance Impact: We will be performing a planned maintenance activity on your environment. The environment may be unavailable during the time of the maintenance activity.
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Resolved
Kernel patching work completed
Scheduled
Access to University systems might be affected from 6am to 8am from Monday 22nd February to Friday 26th February due to maintenance.
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Resolved
SSI Maintenance Completed - UDo Returned For Use.
Scheduled
SSI Maintenance Scheduled 6-8am Wed 24th February - Downtime Required.
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Resolved
SSI work completed successfully and UDo returned for use.
Scheduled
The AppFarm Database maintenance will cause an outage on UDo - The timeframe we have been advised to advertise to Students is 6-8am.
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Resolved
Collaborate ULTRA updated.
Update
The release of Collaborate Ultra version 21.02 has been rescheduled for all regions on Thursday, February 25, 2021. The maintenance window times have not changed. The maintenance windows listed below have been updated to the new date. We apologize for any disruption this change may have caused to your teams, and thank you for your understanding.
Scheduled
Vendor scheduled update. Blackboard have said: "We will try to minimize downtime and do not plan on using these entire maintenance windows, however we will use these entire maintenance windows if necessary. Collaborate Ultra customers will experience intermittent availability during these maintenance windows."