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Scheduled
Please be advised that ExLibris will be performing the June release on your Production environment. Access to your environment may be temporarily unavailable during this time.
Estimated Start time: Saturday, 2023-June-03 22:00 UTC
Estimated End time: Sunday, 2023-June-04 00:00 UTC
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Scheduled
PeopleSoft System Maintenance: Tuesday 6 June 2023, 7am – 9am
The University of Derby's Student Record System (Oracle/PeopleSoft) will be unavailable due to essential maintenance.
During this time the following facilities will be unavailable: Online Application and Online Enrolment Systems Unicard printing In UDo Tiles: Documents | Grades | Profile | Student Record | Unicard Your personal information Forms held on student records Access to submit RACs Access to make payments
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Scheduled
MyHub will be unavailable on Tuesday 6 June between 6.00pm and 8.00pm.
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Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 6 June and 7am on Wednesday 7 June.
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Scheduled
From 6 pm on Wednesday 7th June, Digital Solutions and Services will be performing essential maintenance on our AppsAnywhere servers.
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Update
June 12, 2023 6:22PM UTC Current Status: Operational Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU) Update: The Panopto EU Cloud has been stable and metrics have remained normal since our last update. We are resolving this incident and Panopto engineers are completing a full root cause analysis, which we will post here, within the next week.
Update
Vendor Update: June 12, 2023 5:30PM UTC Our engineering team has completed its mitigation strategy and EU Cloud has returned to an operational state. We are going to monitor the platform to ensure that no additional impacts are occurring, but do not expect additional impacts at this time.
Our next update will be within 60 minutes.
Investigating
Current Status: Service Disruption
Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU)
Update:
The Panopto EU Cloud is continuing to experience a site availability outage.
Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority.
» View Event Details | Created
Update
Vendor Update June 12, 2023 5:30PM UTC [Monitoring] The Panopto EU Cloud is now operational. Our engineering team has completed its mitigation strategy and EU Cloud has returned to an operational state. We are going to monitor the platform to ensure that no additional impacts are occurring, but do not expect additional impacts at this time. Our next update will be within 60 minutes.
Investigating
Panopto Cloud Operations Status
Current Status: Service Disruption
Affected Infrastructure Components: Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations Locations: Europe (EU)
Update: The Panopto EU Cloud is continuing to experience a site availability outage.
Our engineering team is actively investigating this issue with urgent priority. Apologies again for this disruption, please bear with us while we work to restore service as our number one priority.
» View Event Details | Created
Scheduled
MyHub will be unavailable on Saturday 24 June between 12.00am and 12.00pm.
» View Event Details | Created
Resolved
The Panopto EU Cloud has been stable and metrics have remained normal since our last update.
We are resolving this incident and Panopto engineers are completing a root cause analysis, which we will post here, within the next week.
Update
Update: The Panopto EU Cloud is continuing to experience an increased error rate in general website usage.
Our engineering team is actively investigating this issue with urgent priority. Please bear with us while we continue to investigate the cause.
Our next update will be within 30 minutes.
Investigating
[Investigating] The Panopto EU Cloud is experiencing an increased error rate in general website usage.
We’re sorry for this interruption. Our cloud operations team is urgently investigating the issue and we’ll update here as soon as we know more.
Our next update will be within 30 minutes.
What does this mean? General website usage may be unstable and attempts to login or edit content may fail.