Issue Affecting UDo/Agent Portal
» View Event Details | Created
Resolved
The issue affecting the response time of UDo/Agent Portal has now been resolved.
Posted:
University of Derby
Service Status
All Systems are Online
Event History
September 2025
UDo SSO error and timetables issue
» View Event Details | Created
Resolved
We have now resolved this issue and the service is working as expected.
Posted:
Academic Workload Planning System (AWPS) system maintenance
» View Event Details | Created
Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 23 September and 7am on Wednesday 24 September.
Posted:
Ethics Monitor and PhD Manager modules (UoD Research Manager) are experiencing some technical difficulties.
» View Event Details | Created
Investigating
Cayuse are currently experiencing technical difficulties with Ethics Monitor and PhD Manager (UoD Research Manager). We are working to resolve the problem as quickly as possible. We apologise for any inconvenience this may cause and appreciate your patience.
Posted:
Staff might experience issue when view timetables in CMISGo
» View Event Details | Created
Resolved
We’re pleased to confirm that the issue affecting timetable views for staff users in CMISGo has now been resolved. The service is fully operational, and users should be able to access timetable data as normal.
We sincerely apologise for any inconvenience caused during the disruption and appreciate your patience while we worked to restore the service.
If you experience any further issues or have concerns, please report them to the IT Service Centre by raising a ticket via the form so we can investigate promptly.
Posted:
TriplePlay Cloud (Digital Signage)
» View Event Details | Created
Resolved
The issue affecting our digital signage screens has now been resolved. The signage screens across all locations should be back online and displaying content as expected.
The outage was caused by a technical fault on the supplier’s side, which affected their UK servers. This led to:
- Screens going blank or showing error messages.
- Difficulty accessing the signage management system.
The supplier has now restored the affected servers and restarted the necessary systems.
No action is required from staff. If you notice any screens still not working, please report them to the Infrastructure Support Team and we’ll assist promptly.
Posted:
PeopleSoft maintenance
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Scheduled
Please be aware that PeopleSoft Campus is undergoing maintenance and will be unavailable to staff and students on Saturday 6th September from 5am to 9am. As a result of this Students will be unable to access their student record, which includes submitting a request for additional consideration. Also, online application and unicard printing will be unavailable during this time.
Posted:
Academic Workload Planning System (AWPS) system maintenance
» View Event Details | Created
Scheduled
Academic Workload Planning System (AWPS) will be unavailable between 7pm on Tuesday 9 September and 7am on Wednesday 10 September.
Posted:
MyHub System Maintenance
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Scheduled
MyHub will be unavailable between 12am and 12pm on Saturday 20 September.
Posted:
Blackboard Course Resources Monthly Release: v3900.125.0
» View Event Details | Created
Scheduled
As part of Blackboard’s continuous delivery release schedule, Blackboard (Course Resources) will be upgraded to v3900.125.0
Each monthly release contains new features or feature enhancements, as well as maintenance items.
No disruption to service is expected.
Posted: